The posting
Build your automotive career with paid, hands-on training and a clear path for advancement!
Berlin City Auto Group is actively hiring an Automotive Parts Counter Trainee to join our growing team in Portland, Maine. This is an excellent opportunity for a dependable, customer-focused professional who wants to learn the automotive parts business and build a long-term career with an established dealership group.
No previous automotive parts experience is required—we’ll provide the training and support you need to succeed.
Starting pay: $21.50 per hour, with opportunities for financial and career growth.
What We Offer:
- Paid, hands-on training alongside experienced Parts Counter Associates
- Clear career path with opportunities for increased responsibility and earning potential
- Flexible scheduling and paid time off that accrues from your first day
- Comprehensive benefits package, including medical, dental, vision, life, and disability insurance
- 401(k) with employer contribution
- Health and wellness reimbursement of up to $75 per month
- Employee discounts
- Recognition programs that reward outstanding performance
- Supportive, team-oriented work environment
Position Overview:
As a Parts Counter Trainee, you will work closely with experienced team members to learn the dealership parts process from the ground up. You will develop the skills needed to assist retail and wholesale customers, support Service Technicians, locate and order parts, and provide accurate product and pricing information.
This role is ideal for someone who enjoys helping people, learning new systems, staying organized, and working in a fast-paced environment. As your knowledge and skills grow, you will have the opportunity to advance into a Parts Counter Associate position.
What You’ll Learn and Do:
- Assist customers at the parts counter and over the phone in identifying the correct automotive parts and accessories
- Learn how to use electronic parts catalogs and dealership computer systems
- Provide pricing, availability, and order-status information
- Recommend related parts, accessories, and current specials when appropriate
- Pull purchased parts accurately from inventory
- Locate and order parts that are not currently in stock
- Prepare orders for shipment, delivery, or customer pickup
- Assist Service Technicians in identifying and obtaining the parts needed to complete vehicle repairs
- Maintain accurate order information and communicate updates promptly
- Help keep the parts department clean, organized, and efficient
- Build positive working relationships with customers, technicians, and other dealership team members
What We’re Looking For:
- A strong interest in building a career in the automotive industry
- A customer-first attitude and professional communication skills
- Dependability, punctuality, and a strong work ethic
- The ability to learn quickly and follow established processes
- Strong organization, attention to detail, and follow-through
- A sense of urgency and the ability to manage multiple priorities
- Comfort using computers, tablets, and other technology
- The ability to work effectively both independently and as part of a team
- A positive attitude, especially when working in a busy environment
- Automotive, retail, warehouse, or customer service experience is helpful but not required
Requirements:
- Must be at least 18 years of age
- Ability to lift and carry at least 25 pounds
- Valid driver’s license and an acceptable motor vehicle record
- Ability to successfully complete all pre-employment requirements
- Authorization to work in the United States
Who We Are:
Berlin City Auto Group is a family of dealerships located throughout Maine and Vermont. We believe our strength comes from the different experiences, perspectives, and talents of our associates. Our highly engaged team is united by our core values of Humility, Integrity, and Passion.
We are committed to creating opportunities for professional growth while delivering extraordinary experiences for our customers and associates. Our philosophy is Easy—a way of doing business that makes every customer interaction simple, transparent, and enjoyable.
To learn more about Berlin City Auto Group and our career opportunities, visit Berlin City Careers.
