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Open nowPosted 11 days ago

Représentant(e) principal(e) des services techniques en magasin / Senior Store Technical Service Representative

bestbuycanada5 open roles

Where
10651 Centreville
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Your applicationOpen nowReprésentant(e) principal(e) des services techniques en magasin / Senior Store Technical Service Representativebestbuycanada · 10651 Centreville
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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. bestbuycanada postings stay open a median of 15 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 11 days ago

bestbuycanada median: 15 days open

The posting

Vous allez adorer ici! Nous sommes actuellement à la recherche d'un(e) représentant(e) principal(e) des services techniques en magasin, que nous appelons un(e) agent(e) principal(e) en magasin. Dans ce rôle, vous fournirez un soutien technique aux clients en comprenant leurs besoins et en trouvant des solutions.

Joignez-vous à nous et faites progresser votre carrière au sein de notre équipe de vente au détail en tant que représentant(e) principal(e) des services techniques en magasin.

Ce que vous ferez en tant que représentant(e) principal(e) des services techniques en magasin :

  • Soutenir le ou la chef(fe) d'équipe dans le recrutement, l'établissement des horaires, le mentorat et le perfectionnement de l'équipe des services en magasin
  • Offrir une expérience client exceptionnelle
  • Aider les clients à configurer, diagnostiquer et à réparer leur ordinateur
  • Partager votre passion pour la technologie et votre connaissance des produits
  • Cultiver une équipe inclusive et une culture d’apprentissage.

Ce que nous recherchons :

  • De l’enthousiasme à soutenir et à aider nos clients
  • Au moins 2 ans d'expérience dans la vente au détail
  • Au moins 1 an d'expérience dans le domaine du service à la clientèle technique
  • Capacité à s’adapter à des situations dynamiques dans un environnement où le rythme est rapide
  • Volonté de maintenir un environnement de travail sécuritaire et amusant.
  • Excellentes aptitudes de communication

Pourquoi vous vous plairez chez nous :

  • Rabais d’employé sur de la techno géniale
  • Salaire et avantages compétitifs
  • Possibilité de travailler selon des horaires flexibles en fonction des besoins de l’entreprise
  • Des leaders qui se soucient de vous et de votre bien-être
  • Équipe enthousiaste et solidaire qui deviendra rapidement une seconde famille
  • Programmes de formation visant à acquérir de nouvelles compétences et à obtenir des certifications

Joignez-vous à notre équipe exceptionnelle!

Nous recherchons des gens comme vous.

À propos de Best Buy

En tant que destination de choix pour le top de la techno, Best Buy offre l’un des meilleurs environnements de travail au pays. Notre culture est celle de l’inclusion et de la reconnaissance. Nous nous engageons à toujours faire en sorte que nos magasins à travers le Canada soient dotés d’une main-d’œuvre diversifiée et inclusive, passionnée, bien informée et enthousiaste en matière de technologie.

Faites progresser votre carrière dans des postes de perfectionnement (chef(fe) d’équipe).

You’ll love it here! We are hiring immediately for a senior store technical service representative, which we call a senior in-store agent. In this role, you will provide technical support to customers by understanding their needs and creating solutions.

Join us and grow your career with our retail team as a senior store technical service representative.

What you’ll do as a senior store technical service representative:

  • Support the team lead in recruiting, scheduling, mentoring, and developing the in-store services team
  • Create an amazing customer experience
  • Assist customers with computer setup, diagnostics, and repairs
  • Share your passion for tech and your product knowledge
  • Cultivate an inclusive team and learning culture

What we’re looking for:

  • Enthusiasm to support and assist our customers
  • 2+ years’ retail experience
  • 1+ year’s technical customer service experience
  • Flexibility to adapt to dynamic situations in a fast-paced environment
  • A commitment to maintaining a safe and fun working environment
  • Excellent communication skills

Why you’ll love it here:

  • Employee discounts on awesome tech
  • Competitive compensation and benefits
  • Flexible schedules as per business needs
  • Supportive leaders who care about you and your wellbeing
  • An inclusive, fun, and supportive team who you will quickly call friends
  • Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (team lead).

470 rue Saint-Catherine Ouest, Montreal, QC H3B 1A6

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