The posting
Working Hours Mon–Fri (8.30am – 5.30pm) ; Sat (8.30 am – 1pm) (After confirmation alternate Saturday off’s)
Location Kota Kemuning, Shah Alam
Monthly Salary Range RM1,700 - RM3,000 depending on experience
Responsibilities
- Answering questions about companies’ services provided
- Processing order and transactions
- Resolving issues and troubleshooting technical problems
- Providing proactive customer outreach
- Handling customer complaints
- Responding to customer reviews
- Developing & documenting knowledge
- Hitting customer service KPI given



