The posting
Summary / Objective The Regional Manager’s primary job function is to be fully accountable for the success of an assigned group of stores driving sales growth by directing all operational aspects ofthe Region. The Regional Manager is responsible for ensuring proper store staffing, maintaining clean, well-organized and properly merchandised stores at all times and that allpolicies, procedures and controls are followed. The Regional Manager is responsible for protecting company property and assets. This position serves as the key strategic partner and maintains constant awareness of our competition within their assigned Region. The Regional Manager is responsible for establishing and maintaining ethical standards as aBestway Ambassador and set the example to all subordinates within their Region inethical decision making skills.
Supervisory Responsibilities Manage and direct a geographic group of stores normally consisting of 6 to 8 stores.
Leadership
Responsible forsetting and achieving sales and credit standards
Responsible foroverseeing the performance management of each store manager
Schedule andvisit all stores in the Region on a regular basis to ensure compliance in allareas of customer service, store operations, and loss prevention
Ensure that 80%of work time is allocated to store visits
Train, challenge,motivate, encourage and provide constructive guidance to Store Managers relatedto all areas of effective operations
Human Resources
Ensure that allstaff hired within the Region are qualified candidates with the desire tocreate enthusiasm and are properly trained to perform their job duties
Ensure that allStore Managers effectively supervise their employees by planning, organizingand delegating tasks to meet the store goals and expectations
Responsible forrecruiting, hiring and training of their store staffs in all aspects of theirjob functions and providing appropriate constructive feedback regardingperformance and/or conduct
Ensure StoreManagers maintain proper staffing levels to meet store needs and that Bestwaycoworkers properly record hours worked
Ensure that allcoworkers within the Region are kept current on all policies, procedures,programs and guidelines and that all stores maintain a work environment freefrom discrimination and harassment
Ensure that allcoworkers treat one another with respect and our customers with courtesy andrespect
Responsible forcommunicating regular updates, new information and concerns regarding thecompetition to their respective RVP and executive leadership
Identify, developand coach top performers in operational and people management skills in orderto internally promote existing coworkers
Responsible forsetting a positive example in all aspects of Bestway’s business model andmaintaining at all times a professional relationship with store managers, storestaff members and peers
Responsible forensuring that all stores in respective Region are in compliance withcompensation guidelines and practices
Loss Prevention/Inventory Control
Ensure that StoreManagers are in compliance with all policies regarding cash control
Ensure that StoreManagers conduct their inventories timely and accurately
Responsible forensuring and assisting their Store Managers in researching anymerchandise/asset discrepancies from the inventories performed or otherexceptions
Responsible forensuring that all Store Managers are properly pricing, handling service &loaners and maintaining all inventory in rent ready condition
Protect andproperly dispose of any company or customer file information
Ensure 30+ dayfiles are being worked properly
Complete fullinventory audits including service and loaners in each store every other month.
Organizational Strategy
Maintaincompetitive awareness by continuously monitoring the competition
Serve as a keystrategic partner with Executive Leadership by proactively implementingstrategies to stay ahead of the competition
Ensure that allstores have a complete understanding of the Company’s Sales and Credit Minutes
Ensure that all storesare utilizing the P.U.S.H. for effective time management
Administration
Responsible forensuring that all store managers maintain all records within the storeoperations as required by updating all daily, weekly and monthly reports.
Regional Manageris responsible to submit their expense reports, all required reports asdirected by their RVP timely and accurately
Complete a 5 StarAudit on each store as required
This areaincludes but is not limited to all banking functions in stores, all paperworkis sent to home office, all store records/manuals are maintained and all storeexpenses are within established guidelines
Competencies
Decision Maker – exhibit the ability to identify and understand various issues and problems and compare date and information to draw conclusions and make a decision timely and effectively
Authenticity – gain the trust of your people by demonstrating openness and honesty
Time Management – ability to prioritize
Organization – demonstrate clear process to keep tasks ongoing
Leverage Diversity – ability to work effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations and backgrounds and utilize the uniqueness of each individual within the Region.
Building Partnerships – ability to identify opportunities and taking action to build strategic relationships between their area and other teams, departments, stores, and organizations to help in achieving the company’s business objectives.
Qualifications
Bachelor’s degree or a minimum of 3 years in multi-unit leadership and management
Previous rent to own experience required
Some overnight travel required
Basic computer skills application knowledge of MS Word, Outlook and Excel
Position Type / Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Saturday 8:00 a.m. to 6 p.m. and will require additional hours as needed.
The Regional Manager Position is required to embrace and represent the Bestway’s Bring It Values!
Caring
Integrity
Servant Leadership
Ownership
Fun
