Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 7 days ago

IT Helpdesk Support, Digital Ops

BETA Technologies128 open roles

Pay
$28 – $32 an hour
Where
South Burlington, Vermont, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Helpdesk Support, Digital OpsBETA Technologies · South Burlington, Vermont, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on BETA Technologies's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. BETA Technologies postings stay open a median of 26 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 7 days ago

BETA Technologies median: 26 days open

The posting

At BETA Technologies, we apply our intellectual curiosity, passion for aviation, and commitment to sustainability toward a shared mission of revolutionizing electric aviation. Regardless of the position one holds, each team member brings their talent and desire to positively impact the environment and lives of others in a refreshing, vibrant, and inclusive culture.

We are actively seeking a talented IT Support Technician to join our dynamic team. As a member of BETA's helpdesk, you’ll be the frontline for IT support, helping resolve technology issues efficiently and delivering an exceptional level of customer experience

How you will contribute to revolutionizing electric aviation:

  • Provide end­ user support to resolve computer hardware, software, audio video, basic networking, printing, and other technology related issues in a timely and professional manner
  • Utilize an electronic ticketing system for opening, closing, escalating, and tracking requests and activities across the business
  • Be the first point of contact for IT issues, delivering exceptional service to our users
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Plan and conduct new hire training related to the use of hardware and productivity software
  • Maintain and install conference room audio video systems and related equipment
  • Create and maintain IT documentation in a detailed manner

Minimum Qualifications:

  • Proficiency in troubleshooting across Windows, Mac, and Linux operating systems
  • Experience in administration and provisioning of user accounts and devices via Entra ID / Active Directory and Mobile Device Management software
  • Exposure to Google Admin, Microsoft Entra and Microsoft Intune
  • Strong technical writing skills for creating clear and detailed documentation

Above and Beyond Qualifications:

  • Exposure to working with MDM software for iOS / MacOS and Android
  • In depth knowledge of troubleshooting common workplace communication tools like Slack, Zoom, Google Meet, and Microsoft Teams
  • Experience with Atlassian products like Confluence and Jira
  • Familiarity with ERP, PLM, and ALM software like PLEX, Polarion, 3DX, and Solidworks
  • Foundational understanding of common scripting in Powershell
  • Ability to troubleshoot or diagnose basic network issues
  • Experience with installing and supporting audio video equipment

Physical Demands and Work Environment:

  • Capable of lifting up to 50 pounds when necessary
  • Off-hours work is sometimes required to perform off-hours system maintenance
  • Occasional travel may be required for on-site support and system installations

The wage listed here reflects our best faith estimate for this role. We pay competitively and base compensation on a variety of factors including skills, experience, industry background, and the evolving needs of the role. We remain committed to fair and equitable pay and we're happy to discuss during the interview process.

Compensation

$28—$32 USD

Build electric airplanes with us!

BETA offers a competitive Total Compensation package designed to support you now and as you grow with us. This role includes both Restricted Stock Units and Performance Stock Units for all full-time team members, so everyone shares in our success. You’ll have access to onsite healthcare in Vermont, comprehensive medical coverage, dental and vision, short- and long-term disability, and paid parental leave. We also take care of the everyday details with daily lunch provided, and yes—flight lessons are part of the experience, along with a range of additional perks that make work here genuinely rewarding.

We encourage all driven candidates to apply, even if they do not meet every listed qualification.

We are an equal opportunity employer. Employment decisions are based on merit, competence and qualifications and will not be influenced in any manner on race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, disability, veteran or military status, genetic information, pregnancy, or any other protected characteristic under federal, state, or local law. BETA complies with all applicable federal, state and local non-discrimination laws and does not tolerate discrimination of any kind in our workplace.

Employment offers are contingent upon the successful completion of a background check. BETA Technologies participates in E-Verify.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against BETA Technologies's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on BETA Technologies's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    BETA Technologies's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.