The posting
For over 70 years Bethanie has been warmly welcoming older West Australians into a caring and personal environment. We’re a leading, trusted not-for-profit organisation, and we’re proudly local to Western Australia, welcoming people in our aged care homes, retirement villages, community housing and more. We are currently seeking internal applications for the new position of Workforce Operations Officer in our Integrated Planning team. This role is offered on a full-time basis, working 38 hours per week. This is a hybrid role with a minimum of 3 days per week required on-site (a Bethanie site or the support services office). The successful candidate must be available to work a rotating roster pattern, which includes a variety of start times to support workforce operations across seven days. Shifts may be scheduled between 5:00am and 11:06pm. We currently have: • 2 positions available on a Monday to Friday roster• 1 position available on a Friday to Tuesday roster
Monday to Friday roster (rotating)• 5:00am - 1:06pm• 7:00am - 3:06pm• 11:00am - 7:06pm• 3:00pm - 11:06pm Friday to Tuesday roster (rotating)• 6:00am - 2:06pm• 10:00am - 6:06pm Rostered work patterns vary and are rotated across the Workforce Operations team to ensure coverage of operational requirements.
Key responsibilities • Coordinate short-notice staffing vacancies and live roster changes in Dayforce across residential aged care services.• Reconcile timesheet variances and maintain accurate records to support payroll and compliance.• Liaise with employees, managers and service teams to minimise staffing risks and maintain safe care delivery.• Escalate workforce shortages and operational risks promptly to support business continuity. About You • Previous experience in rostering, workforce scheduling or customer service is essential.• Ability to manage competing priorities effectively in a fast-paced operational environment.• Strong communication and stakeholder engagement skills, with the ability to build positive working relationships. • High attention to detail and confidence using workforce management, rostering, payroll and Microsoft Office systems.• Ability to work independently while contributing to a collaborative and supportive team environment.
Why Join Bethanie At Bethanie, we recognise that our people are at the heart of everything we do. That's why we offer a range of benefits designed to support your financial wellbeing, career development, health, and work-life balance, including: • Generous salary packaging, retail, travel, health insurance and fitness discounts.• Flexible work options, paid parental leave and purchased leave.• Professional development, study support, structured onboarding and career progression opportunities.• Employee wellbeing, recognition and referral programs within a supportive, values-driven culture.
To ApplyPlease click the link below to upload your CV before the closing date of Monday 9th November 2026.If you require any further information, please contact our Talent Acquisition Advisor, Alisha at [email protected]



