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Open nowPosted 12 days ago

Hotline Engineer

BEUMER Group29 open roles

Where
Denmark
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Your applicationOpen nowHotline EngineerBEUMER Group · Denmark

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. BEUMER Group postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 12 days ago

BEUMER Group median: 20 days open

The posting

Hotline Engineer

Are you passionate about international collaboration and eager to join a dynamic, growing business? Become a vital part of our fantastic team in the Hotline department in Aarhus! As a Hotline Engineer in our Customer Diagnostics Center, you'll receive comprehensive training to deliver exceptional support to our global customers.

Welcome to our Hotline-department

Join our Aarhus office and become part of a dedicated team of more than 20 experts with over 350 years of combined experience, providing round-the-clock support to our customers worldwide. During your first 2-3 years, you'll undergo extensive training to become an independent support specialist for our global customers. Expect around 40 days of travel per year, with more travel initially as part of your training. To ensure the relevant areas are covered you will be highly involved in planning the training.

Your key responsibilities will be:

  • Technical support for our international customers, including training and counselling
  • Troubleshooting via remote support
  • Help customers correct errors and/or implement updates on-site
  • Contribute to the further development of performance monitoring and data analysis in order to prevent errors
  • Take care of Hotline-case reporting

Broad technical understanding and willingness to learn

You have a background in electrical engineering, possibly combined with a marine engineering education or similar. Ideally, you have experience in troubleshooting and rectifying errors on complex systems. Most importantly is your possession of broad technical knowledge and willingness to learn. Knowledge of Siemens PLC, Allen Bradley, Windows OS, Linux and SQL Databases will be an advantage, but if you lack any of it, we will be happy to teach you.

Fluency in English, both written and spoken, is essential. Proficiency in Danish is a plus.

You thrive in managing stakeholders and handling a varied, sometimes unpredictable day. Your high quality, attention to detail, thoroughness, and service-minded, independent approach define your work style.

As a Hotline Engineer at BEUMER Group, you'll have numerous opportunities to grow and explore various roles within our company, both nationally and internationally.

Interested?

If you have any questions about the job, please do not hesitate to contact Head of Global Hotline, Nicolaj Olsen at +45 28 94 35 04.

Apply now via the link, as we are conducting interviews on an ongoing basis.

We look forward to hearing from you!

Employment type: Permanent

Remote work: Not disclosed

Weekly working time: Full-time

What Benefits do we offer?

With their skills, ideas and curiosity, our employees shape the success of our company. That is why we are committed to ensuring the best possible work environment, providing meaningful employee benefits, and nurturing our unique company culture.

Global work icon

Global working

Work on exciting projects in a dynamic, innovative global family business across 70 countries.

Onboarding icon

Extensive onboarding

Get an overview of BEUMER Group’s history, vision, and meet your new colleagues.

Teamwork icon

Team-oriented work culture

We foster a collaborative, open, and friendly culture through feedback and regular events.

Development icon

Career and development

We support your personal and professional growth with training, external courses, and grants.

Remote working icon

Flexible and remote working

Enjoy flexible hours, remote work options, and modern, ergonomic office spaces.

Insurance icon

Health, fitness and wellbeing

Access fitness centers, sports clubs, healthy lunch options, and well-being benefits.

Read more about our benefits

Working at BEUMER Group

It takes a bunch of diverse and special people to move the world’s biggest businesses. That is why we say that, in BEUMER Group, we are “made different”.

With their skills, ideas and curiosity, our employees shape the success of our company. That is why we are committed to ensuring the best possible work environment, providing meaningful employee benefits, and nurturing our unique company culture.

BEUMER Group colleagues talking together in office

“At BEUMER, it’s not only managers talking to managers. It’s people reaching out to their colleagues all over the world.”

- Louise Christensen, Engineering, Denmark

4 af 5 stjerner

138 of BEUMER Group employees have rated BEUMER Group on Jobindex

Teamwork Made different

Our employees distinguish themselves through their aptitude for delivering innovative solutions to our clients, all the while continually enhancing their skills and knowledge. We make this possible by providing a structure based on supportive teamwork, which is founded on mutual respect for each other, and a working culture rooted in trust.

As we pursue our shared objective of executing innovative and exceptional global projects, we are committed to providing stability and security for each team member.

BEUMER Group colleagues collaborate

BEUMER Group employee smiling

BEUMER Group employee shows something on a computer to another colleague

BEUMER Group employees work in production

BEUMER Group employees play table football

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