The posting
Job Title
Court Technology Support Specialist - C
Pay Rate Min to Mid Range
$25.89 - $30.42
Time Type
Full time
Summary
Under general supervision, is responsible for providing complex, wide-ranging technical support to courtroom and associated offices; installs, services and maintains audio-visual (A/V) equipment and computer hardware/software; assists in determining needs and ordering necessary A/V equipment, hardware and software; performs maintenance of network hardware and software; responds to after-hour calls; and performs related duties as required.
Description
Duties and Responsibilities:
- Installs, repairs, troubleshoots and maintains Audio Visual equipment in courtrooms, (e.g., digital audio recording devices, wireless and wired microphone assemblies, amplification equipment, video conferencing equipment, and electronic surveillance equipment such as television cameras, coaxial cable and monitors)
- Performs diagnostic tests on microcomputers, network systems and application software
- Analyzes and develops solutions to problems and malfunctions of equipment
- Tests and evaluates hardware and software for efficiency and compatibility with existing network systems
- Assists users in determination of complex software/hardware needs through assessment of equipment capabilities and user requirements
- Recommends the purchase of new equipment or modifications of existing hardware and prepares specifications and orders for needed equipment
- Leads projects assigned to section and compiles status reports to management
- Coordinates the use of Audio Visual equipment, lighting and sound in courtrooms
- Produces written and electronic materials such as Court documents, procedures and instructions; prepares reports
- Schedules, delivers and tracks equipment and maintains accurate inventory records of hardware/software installation and relocation
- Troubleshoots, maintains, and repairs uninterruptible power supply
- Responds to after-hour calls related to Courtroom technology systems
- Performs related duties as required
Minimum Qualifications:
- Graduation from an accredited college or university with an Associate’s Degree in Computer Science, Management Information Systems, Audio Visual Media, or a closely related field and three (3) years computer network experience; OR successful completion of a relevant program from an accredited technical school and three (3) years computer network experience; or an equivalent combination of education and experience
- Good knowledge of LAN software packages and operating systems; considerable knowledge of the principles of basic electronics; considerable knowledge of electromechanical systems; good knowledge of AC and DC circuitry; considerable knowledge of electronic surveillance equipment; skill in logic problem solving; and extensive knowledge of safety standards and practices
- Skill in troubleshooting and repairing network equipment and peripherals; skill in installing hardware and software; and skill in performing diagnostic system tests
- Ability to recognize problems and recommend solutions; ability to utilize amp meters, circuit analysis devices and other computer diagnostic equipment; ability to read and understand schematics and other technical diagrams; and ability to communicate effectively, both verbally and in writing; ability to establish and maintain effective working relationships with Elected/Appointed Officials, Department Heads, County employees, and co-workers.
- Must have available transportation during entire workday; required to travel to remote sites within Bexar County; must have valid driver’s license, motor vehicle liability insurance and personal injury insurance
- Must secure and maintain a favorable background investigation
- Must clear a pre-employment physical and a pre-employment drug screen test
- Required being on call 24 hours a day
- May be required to work more than 40 hours during the workweek
Working Environment and Physical Demands:
- Working environment is primarily indoors
- Frequently moves items weighing up to 25 pounds
- Occasionally moves items weighing up to 100 pounds
- Occasionally moves about the office
- Frequently communicates with others; must be able to exchange accurate information
- Generally operates a computer and other office productivity machinery
- Positions self to perform essential functions
- Must be able to remain in a stationary position
Working With Bexar County
Bexar County offers employees a competitive salary, retirement, and benefits. Many employee benefits are available to an employee’s spouse/plus one qualifying adult and dependent child(ren). Employee benefits are strategically designed to support an employee and family, work/life balance.
Employee Benefits | Bexar County, TX - Official Website
Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.
We are committed to providing equal opportunity for protected veterans and individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
