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Open nowPosted yesterday

Mail Order Coordinator

bhafc8 open roles

Where
Village Way, Brighton and Hove, Brighton BN1 9BL, UK
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Your applicationOpen nowMail Order Coordinatorbhafc · Village Way, Brighton and Hove, Brighton BN1 9BL, UK

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on bhafc's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted yesterday

The posting

Deliver a world-class service to our loyal fans  In this role you will co-ordinate the whole mail order process through to the dispatch of parcels, including picking and packing. You will also be responsible for printing names and numbers on shirts for online orders and liaising with the courier company regarding any customer address or redelivery enquiries. A core part of the role will be dealing with all customer enquiries over the phone and via email, acting as the first point of contact for complaints, and offering high-class customer service at all times to increase the company’s growth.    Skills that empower your success:

Excellent customer service skills

Fantastic communication skills 

Experience of using a stock control system and EPOS systems

Accurate data entry skills.

An ability to work calmly under pressure and act as a problem solver.

  During busy periods like Christmas, there will be evening and weekend working included.   To find out more about this role, click here to read the job description

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