Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 61 days ago

Customer Technical Account Manager – OTT Cloud Streaming

Bitmovin12 open roles

Where
Middle East
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Technical Account Manager – OTT Cloud StreamingBitmovin · Middle East

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Bitmovin's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Bitmovin postings stay open a median of 56 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 61 days ago

Bitmovin median: 56 days open

The posting

Core skills: technical account management, OTT streaming architecture, cloud infrastructure, customer success, revenue expansion, stakeholder engagement, API integrations, media workflow optimization.

Bitmovin is a global Series-C SaaS scale-up that provides award-winning video streaming technology to world-renowned brands and managed service providers. Our solution suite consists of Live and VOD Encoding, a Multi-Platform Player, and Analytics platform; enabling content owners to redefine the viewer experience through API-based workflow optimization, fast turnaround, and scalability.

“We are constantly seeking out forward thinking individuals who want to shape the future of video... come and work with us!” — Stefan Lederer, CEO

At Bitmovin we value cognitive diversity and the huge part this plays in not only creating a global culture second to none, but in how this underpins our ability to create truly representative, Emmy award-winning products. Diversity in all its forms is encouraged and celebrated; everyone has a role to play in helping us shape the future of video.

Why us?

Bitmovin is looking for a Customer Technical Account Manager to become the trusted technical advisor to leading Media & Entertainment OTT customers across the Middle East region, operating within Bitmovin's global GTM and partner framework to execute regional initiatives aligned to overall revenue objectives.

This is an opportunity that offers:

  • Customer Ownership: Act as the primary commercial and technical point of contact for strategic OTT customers in the Middle East.
  • Technical Depth: Work hands-on with technical stakeholders advising on OTT workflows, solution options, and product integration.
  • Commercial Impact: Drive product adoption resulting in upsell, cross-sell, expansion, and new customer opportunities.
  • Regional Influence: Collaborate with global and local partners to maximize customer value and market growth, supported by our global solutions engineering and product teams.

What you’ll do:

You will make an impact that matters by:

  • Serving as the primary technical advisor and internal Bitmovin advocate for assigned Media & Entertainment OTT customers in the Middle East and key regional accounts.
  • Engaging stakeholders from engineers to C-level executives — diving deep into APIs and integrations while clearly articulating business impact and ROI.
  • Driving product adoption and successful onboarding of cloud streaming services.
  • Identifying and executing upsell, cross-sell, and expansion opportunities to grow existing customer revenue.
  • Identifying and pursuing new logo opportunities within similar Media & Entertainment accounts.
  • Leading or supporting integration projects, ensuring smooth implementation aligned with customer workflows.
  • Troubleshooting streaming workflows, encoding pipelines, and delivery performance issues.
  • Providing best-practice guidance on OTT architectures including live streaming, VOD, CDN integration, DRM, analytics, and API-based automation.
  • Collaborating with Product, Support, and Global Partner teams to resolve issues and unlock additional customer value.
  • Working with global and local partners to maximize customer success and regional growth opportunities.
  • Monitoring customer health metrics and proactively mitigating risks to retention and revenue growth.
  • Advocating customer needs internally, influencing product roadmap and feature prioritization.

What is it like to be a part of this team?

You'll sit at the intersection of technology, business value, and revenue growth — working alongside global solutions engineering, product, and partner teams while owning your regional book of business directly. It's a role for someone who is naturally curious, comfortable moving between deep technical conversations and commercial ones, and motivated to combine technical engagement with regional influence.

What can you bring

Must-Have Experience:

  • Experience in technical account management, customer success, solutions engineering, or similar customer-facing technical roles.
  • Experience within OTT, cloud streaming, or media delivery platforms (live, VOD, SaaS) in the Media & Entertainment sector.
  • Hands-on experience with cloud infrastructure (AWS, GCP, Azure) and streaming technologies.
  • Strong understanding of streaming protocols (HLS, DASH, CMAF), DRM, CDN architectures, and video analytics.
  • Experience with APIs, integrations, and supporting customer implementation projects.
  • Proven ability to collaborate cross-functionally with Product, Support, and Global Partner teams to resolve technical challenges.
  • Experience identifying and working with local partners to drive regional growth.
  • Strong communication skills, with the ability to translate complex technical concepts into clear business value for executive audiences, and confidence engaging both engineering teams and C-level stakeholders.
  • Fluency in English. A degree in Computer Science, Engineering, or a related technical field is a plus but not required — equivalent hands-on experience is equally valued.

Nice-to-Have:

  • Arabic language skills, for engaging regional stakeholders.
  • Experience working with video processing, content delivery, and video streaming platforms.
  • Familiarity with video playback QoE / QoS analytics such as Conviva, Mux, Youbora, or similar solutions.
  • Scripting or automation skills (Python, Bash).
  • Knowledge of Agile methodologies and SaaS customer success practices.
  • Current AWS, Google Cloud, Microsoft Azure, or Oracle Cloud "Professional" cloud certification (Solutions Architect, Cloud Architect, Cloud Developer, etc.), or "Associate" level certification with the ability to earn a "Professional" certification within 6 months.

You don’t have experience with all the points above? Don’t worry, we will support you with learning, training, and coaching on the job.

Life at Bitmovin Find out more about us on our Careers Page See what fellow Bitmovers are saying on LinkedIn Check the employee reviews on Glassdoor

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Bitmovin's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Bitmovin's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Bitmovin's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.