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Open nowFirst seen 4 days ago

Customer Service - Call Center

BK Staffing Solutions LLC1 open role

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Your applicationOpen nowCustomer Service - Call CenterBK Staffing Solutions LLC

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on BK Staffing Solutions LLC's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Do you have at least one year of experience as a Customer Service Representative? If so, Apply today! All resumes will be reviewed by a HUMAN, no ATS, no AI

What's the job? Hybrid Customer Experience Representative - Call Center Environment Day Shift: 2 days in office, 3 days working from home

Effectively and professionally communicate with customers, client companies and co-workers, over the phone, web, social media. Ensure that customers are consistently provided with prompt, accurate and courteous service. Successfully resolve directly, or coordinate the resolution of, routine customer issues and complaints in a timely manner.

What will you do?

  • Respond and communicate promptly to customer inquiries through various communication channels
  • Acknowledge and resolve customer complaints
  • Process all customer requests in accordance with all policy and procedures
  • Ensure customer satisfaction and provide professional customer support
  • Communicate and coordinate with peers and supervisors as necessary
  • Provide feedback on the efficiency of the customer service process
  • Follow call calibration guideline expectations to ensure customer satisfaction and one call resolution
  • Contribute to the team and help foster an atmosphere of support
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Must be flexible to work various shifts when business needs arise.

4-6 Week Training program

What makes you qualified?

  • High School diploma, general education degree or equivalent experience
  • Minimum of 1 year experience in providing telephone customer service in a call center environment
  • Strong keyboarding and PC skills in a Windows environment
  • Advanced web communication skills
  • Strong written and oral communication skills
  • Demonstrated reliability and flexibility and ability to work in a changing environment

Must be flexible and able to accept alternate shift coverage on a rotation basis and as required. Ability to multi-task, navigate and communicate effectively over VOIP and other communication channels. High degree of self-awareness and pride in ones work. Ability to stay calm when customers are stressed or upset.

What's in it for you?

  • Competitive salary based on experience
  • Comprehensive training program provided - starting April 26, 2024
  • Opportunities for career growth and advancement
  • Positive work environment with supportive team
  • Medical Benefits

If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Apply today to join the team! All resumes will be reviewed by a HUMAN, no ATS, no AI

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against BK Staffing Solutions LLC's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on BK Staffing Solutions LLC's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    BK Staffing Solutions LLC's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

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