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Open nowPosted 48 days ago

Solution Architect (Network Infrastructure)

Black Box19 open roles

Where
DALLAS, TX, United States
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Your applicationOpen nowSolution Architect (Network Infrastructure)Black Box · DALLAS, TX, United States
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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Black Box postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 34.0%30 days
This job: posted 48 days ago

Black Box median: 3 days open

The posting

Job Description

RESPONSIBILITIES

  • Manage opportunities and assist sales teams in the preparation, delivery, presentation and negotiation of multi-site rollout and managed services proposals, contracts and pricing.
  • Respond to RFPs, RFQ s and proactive bids while working closely with all teams to develop the win strategy, competitor evaluation and creating differentiated value propositions.
  • Develop a deep understanding of Blackbox services capabilities.
  • Lead the design and partner with delivery to develop execution strategy for multi-site rollout services and managed services, ensuring seamless deployment and standardized configurations across diverse geographic locations.
  • Lead collaboration with SMEs from other pre-sales engineering groups to provide technical input where needed.
  • Engineer deployment solutions for network refresh projects, working closely with clients to modernize legacy infrastructure, while minimizing downtime and business disruption.
  • Drive infrastructure refresh initiatives, including server, storage, and network hardware upgrades, aligned with evolving business and technology requirements.
  • Define support models and resource planning for Smart Hands services, enabling on-site technical assistance across various customer environments.
  • Design scalable and flexible frameworks for on-demand support, including SLA-based engagements to handle ad-hoc technical requirements across IT infrastructure domains.
  • Collaborate with Structured Cabling SMEs to engineer solutions that are compliant with standards and optimal network performance.
  • Coordinate and deliver detailed Wi-Fi site surveys, including predictive and physical surveys, to ensure optimal coverage, capacity, and performance for enterprise wireless networks.
  • Plan and manage deployment solutions for Wireless Access Point replacement and refresh projects, ensuring minimal user impact and improved wireless experience across all business-critical areas.

KNOWLEDGE, SKILLS & ABILITIES

  • Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into solutions.
  • Experience of solutioning on deals involving multi-site rollouts, managed services, network refresh projects, Smart Hands services, on-demand support, structured cabling projects (both copper and fiber), Wi-Fi site surveys and Access Point (AP) replacement and refresh projects, etc.
  • Understanding various managed services pricing models such as per port, resource based, ticket based, onsite, remote or Hybrid.
  • Strong understanding of Pre-sales/Solutions process and activities with hands-on experience good bid/project management skills ability to manage multiple bids simultaneously.
  • Ability to develop and deliver technical presentations with customers and tailor content to audience as appropriate.
  • Display sustained energy and determination to meet challenging deliverables within stringent timelines.
  • Ability to work independently with diverse & global teams and interact confidently with customers and internal stakeholders at all levels.
  • Fluent English written and verbal communication skills.
  • Strong Microsoft office skillset with specific emphasis on Word, Excel and Power Point.

EDUCATION AND EXPERIENCE

  • Degree in a computer Science and Engineering or equivalent role relevant experience.
  • 4+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of various network architectures, virtualization, Cloud, Unified Communications and mobility solutions.
  • 4+ years of pre-sale experience developing multi-site rollout solutions and/or managed services solutions.
  • ITSM training and certifications (ITIL,COBIT, etc.) is a plus.
  • Extensive consulting experience, providing large, global customers with strategic and tactical planning for technology solutions.
  • Demonstrated and verifiable track record of prior successful customer engagements (Examples of solution designs, statements of work and/or technical project plans are required).
  • Experience with enterprise OEMs with a specific emphasis on Cisco.

CERTIFICATIONS

Industry certifications on technology partners, processes in one or more of the following preferred:

  • ITIL

KEY TECHNOLOGIES

  • Structured Cabling
  • Wireless Networking
  • Enterprise Networking
  • Unified Communications

#LI-VB1

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