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Open nowPosted 9 hours ago

Intern- IT Help Desk (Winter)

Black & McDonald Limited112 open roles

Where
Edmonton, Alberta, Canada
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Your applicationOpen nowIntern- IT Help Desk (Winter)Black & McDonald Limited · Edmonton, Alberta, Canada
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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Black & McDonald Limited postings stay open a median of 18 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 9 hours ago

Black & McDonald Limited median: 18 days open

The posting

BUILD YOUR CAREER AT BLACK & MCDONALD

Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With nearly 100 years of diverse market experience, we are a forward thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.

ABOUT THIS CAREER OPPORTUNITY

At Black & McDonald, you’re not just an Intern, you’re part of the family. Our Internship Program is centrally supported, fully leveraged paid summer employment offering you the chance to bridge theory to practice in a supportive and dynamic environment. Our goal is to provide you with 4 months of engaging, meaningful, and impactful experience that will launch your career in the right direction.

A few things to look forward to – a structured work plan to guide your learning; a dedicated mentor to offer regular coaching and feedback; online training through Harvard Business School; collaboration with a vast network of Interns across North America; opportunity to contribute to the growth and success of our diverse team of over 6000 employees across a network of over 25 offices and countless job-sites.

ROLES & RESPONSIBILITIES

  • Technical Support: Assist in diagnosing and resolving technical issues related to hardware, software, and network systems.
  • User Assistance: Provide support to end-users via phone, email, or in-person, ensuring timely resolution of IT-related problems.
  • System Maintenance: Help maintain and update IT systems, including installing software updates and patches.
  • Documentation: Document IT processes, procedures, and solutions to common issues.
  • Training: Assist in training end-users on new technologies and IT best practices.
  • Inventory Management: Help manage IT inventory, including tracking hardware and software assets.
  • Collaboration: Work closely with the IT team to support ongoing projects and initiatives.

REQUIREMENTS

  • Education: Currently enrolled in a degree program in Computer Science, Information Technology, or a related field.
  • Technical Skills: Basic knowledge of operating systems (Windows, macOS), Microsoft Office Suite, and common IT tools.
  • Communication Skills: Strong verbal and written communication skills.
  • Problem-Solving: Ability to troubleshoot and resolve technical issues efficiently.
  • Team Player: Willingness to collaborate with team members and contribute to a positive work environment.

Expected compensation for this role is a starting pay range between $21-24/hour dependent on education level, skills and experience.

This role is a great opportunity to gain hands-on experience in IT support and develop valuable skills for a future career in information technology.

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

#LI-RM1

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