The posting
The Way We Live. We strive for excellence in everything we do in life. Our crafted drinks are a way we show respect for our customers and ourselves. They are the beginning of a relationship built on trust and care that through time grows to see our stories unfold in our city. As part of local communities, each Black Rock Coffee Bar team finds ways to serve their neighborhoods. And by doing so we help raise the bar for relationship and compassion. As relationship grows, so does accountability. We hold each other to higher standards for the good of all. Whether it be care for nature, care for those in need, or just a sincere desire to see others do well, we learn to expect a lot from each other and a lot for our customers. Our priority at Black Rock is not for others to know who we are and what we do... but for others to allow us to know them, to add fuel to their story, and to share in the journey.
Job Title: Roaster Reports To: Warehouse Manager Wage Information: $19.23/Bonus Eligible FLSA Status: Hourly/Nonexempt/Full-time
Anticipated Hours: Monday-Friday, 6am-3pm
Position Overview. As a Roaster, you are responsible for executing all aspects of coffee production, from roasting to packaging. You will maintain high standards in quality control, manage green and roasted bean inventory, and ensure consistent supply across locations. In this role, you lead by example, including training Team Members, maintaining a clean and organized workspace, and upholding the integrity of our roasting processes. Your technical expertise and collaborative approach help drive both product excellence and team development.
Services and Duties. The Roaster is responsible for executing all aspects of coffee production and supporting daily operational needs. Responsibilities include, but are not limited to:
- Calculates weekly roasting requirements using data from roasted coffee stock and Shopify orders.
- Performs daily coffee roasting to meet store and online order demands.
- Conducts comprehensive quality control tasks, including cupping, Roast Rite sampling, and shipping/evaluating product samples.
- Adjusts roasting formulas in Cropster and records green coffee bean inventory and pricing.
- Follows "first in, first out" practices for green coffee inventory.
- Prepares totes and boxes for packing roasted beans.
- Refills Jacky dispensers using the Flexicon system.
- Packages roasted coffee to fulfill production targets and maintain product freshness.
- Operates and maintains roasting and packaging equipment according to the preventive maintenance schedule.
- Ensures equipment cleanliness and reports maintenance needs.
- Safely operates a forklift when needed.
- Receives and documents incoming shipments.
- Maintains accurate inventory stock levels.
- Participates in weekly, monthly, and quarterly cycle counts.
- Maintains a clean, organized, and accessible workspace.
- Covers breaks, lunches, and absences for fellow team members as needed.
- Assists with facilities upkeep, including bathroom cleaning and trash removal.
- Communicates activities clearly and completes required documentation.
- Cross-trains in various departments to support overall production needs.
- Black Rock Coffee Bar reserves the right to add or modify duties and responsibilities at any time and at its sole discretion
Professional Development. At Black Rock Coffee Bar, professional development is a key driver of success. We seek individuals who demonstrate strong business maturity, embrace innovation, and confidently recommend ideas while thoughtfully evaluating risks and outcomes. In this role, you are expected to:
- Demonstrate ownership and accountability by proactively identifying issues, addressing gaps, and escalating challenges while monitoring progress against strategic initiatives.
- Think strategically and creatively, identifying opportunities to improve how we communicate, train, and support the field while balancing practicality and execution.
- Communicate with influence and clarity, consistently presenting updates on projects to cross-functional teams and leaders with confidence, enthusiasm, and precision.
You will model collaboration and thoughtful participation, contributing to both company growth and the development of those around you. A continuous improvement mindset is essential. Seeking feedback, applying lessons learned, and adjusting approaches to drive better outcomes over time.
Skills and Competencies. To excel in this role, you should bring a combination of technical expertise and interpersonal abilities, including the following essential skills and competencies:
- Proficiency in coffee roasting techniques, understanding different roast profiles, and ensuring quality and consistency in roasting batches.
- Competence in operating, maintaining, and cleaning coffee roasting and packaging equipment, following preventive maintenance schedules.
- Ability to work collaboratively within a team to achieve common goals.
- Willingness and skill to provide training and guidance on roasting techniques and related tasks.
- Proven ability to foster and maintaining a positive, collaborative, and constructive working environment.
- Effective verbal and written communication skills to convey information, document activities, and facilitate cross-functional collaboration.
- Attention to detail in executing roasting processes, quality control, and equipment maintenance.
- Strong organizational skills to manage inventory, schedules, and workspace cleanliness effectively.
- Ability to thrive in a fast-paced and dynamic environment.
Success Indicators. Success in this role is demonstrated through measurable performance outcomes such as:
- Consistent production of roasted coffee that meets established quality, roast profile, and product standards.
- Accurate and timely completion of roasting and packaging requirements to maintain adequate product supply for store and online demand.
- Strong inventory accuracy and adherence to FIFO, cycle count, and inventory management processes.
- Consistent execution of quality control, equipment maintenance, food safety, and production safety standards.
- Reliable teamwork and operational support through clear communication, cross-training, and accountability for daily production needs.
Work Environment. This position operates primarily in a production and warehouse environment. The essential duties of this role require the ability to perform the following physical tasks:
- Mobility to navigate production areas, climb ladders, and operate machinery as needed
- Manual dexterity to operate tools, machinery, and packaging equipment
- Effective verbal and written communication skills for coordinating with team members and documenting tasks
- Visual acuity to monitor roasting processes, read printed materials, and use computer systems
- Auditory ability to communicate effectively in person, over phone, or radio
- Strength and stamina to lift, carry, push, or pull up to 50 pounds regularly
- Ability to maneuver items weighing up to 150 pounds using hand trucks or other equipment
- Frequent bending, stooping, kneeling, twisting, and reaching
- Finger dexterity for operating computer keyboards, touchscreen controls, and calculators
- Ability to drive and park vehicles, with regular entering and exiting of the vehicle
- Safe operation of a forklift truck if required
Benefits. Black Rock Coffee Bar offers a comprehensive benefits package including:
- Paid Time Off
- Performance-based bonus opportunities
- 401(K) Retirement Savings Plan with company match for eligible* team members
- Health insurance (medical, vision, dental) options for you and your family
- Pet insurance and Discount Programs because we know pets are family too!
- Long-Term Disability, Life, and AD&D coverage options
- Paid holidays
- Employee Assistance Program
- Ongoing professional development and training opportunities
- Discount program on childcare, recreation, lifestyle brands, and more
- Free drinks to keep you energized!
*Team members who complete 1,000 hours within a consecutive 12-month service requirement and have attainment of age 21, are eligible for 401(K) participation.
Additional Information. By submitting your application and/or resume, you are indicating that all information is true and correct. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed.
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time.
Black Rock Coffee Bar is an at-will employer. If you are hired, this means your employment is for an indefinite period and it is subject to termination by you or Black Rock Coffee Bar, with or without cause, with or without notice, and at any time. Nothing in this policy or any other policy of Black Rock Coffee Bar shall be interpreted to conflict with or to eliminate or modify in any way, the at-will employment status of Black Rock Coffee Bar employees.
Black Rock Coffee Bar values diversity in its workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or based on disability.
