The posting
Job Description
Our Vision
Our vision is to connect 1 billion people to the healing power of nature. A wholly owned subsidiary of Kirin Holdings, Blackmores Group is a leading natural health company with proud Australian heritage. We operate across Asia-Pacific and Greater China, delivering high-quality, evidence-based health solutions that help people live healthier lives.
The Opportunity
We are looking for a proactive and people-focused Office Coordinator to create a welcoming, well-organised and professional workplace experience at our Surry Hills office.
As the first point of contact for employees, visitors, contractors and service providers, you will be the central coordination point for day-to-day office operations. You will help maintain a safe, clean and productive workplace while ensuring reception, shared spaces and workplace services run smoothly.
This is a hands-on role for someone who notices what needs attention, takes ownership and follows through. You will work with stakeholders ranging from couriers and suppliers to senior leaders, while supporting activities that bring our workplace culture and sense of community to life.
Reporting to the Facilities Soft Services Manager, you will be based at our Surry Hills office and support other Blackmores locations when required.
Why Blackmores?
- Play a visible role in shaping the everyday workplace experience at our Surry Hills office
- Build trusted relationships with employees, senior leaders, suppliers, contractors and service providers
- Support engagement events, team workshops, catering and executive-led programs
- Bring forward practical ideas that improve workplace processes, systems and shared spaces
- Join a purpose-led natural health organisation with a strong focus on people and wellbeing
What will you do?
Office and Reception Coordination
- Take ownership of reception and front-of-house, creating a professional and welcoming experience for employees and visitors
- Act as the central coordination point for day-to-day office operations across Surry Hills and support other Blackmores locations when required
- Maintain a clean and organised reception area and help uphold presentation standards across shared spaces
- Prepare and reset meeting rooms, respond to facilities-related requests and ensure rooms are equipped and ready for use
- Coordinate car parking, courier deliveries, stationery, kitchen supplies, waste management and general workplace amenities
- Provide general administrative support to Surry Hills teams and assist Executive Assistants and Coordinators when needed
Workplace Experience and Engagement
- Support internal engagement events, team workshops, catering logistics and executive-led programs
- Liaise confidently with employees, senior leaders, suppliers, cleaners, couriers and contractors
- Help onboard new team members to office etiquette and reinforce a positive workplace culture
- Identify and present practical ideas for process, service and system improvements
Security, Safety and Contractor Suppor
- Manage visitor and contractor sign-in and sign-out processes and maintain relevant office records and documentation
- Support security access requests, issue and collect passes, and conduct periodic pass audits
- Support contractor inductions and compliance and raise any contractor compliance concerns
- Contribute to workplace inspections and comply with workplace health and safety procedures
- Report hazards, incidents or injuries and help maintain clean, safe and tidy work areas and amenities
What Are We Looking For?
Experience
- Experience in office coordination, reception, administration, customer service or facilities support
- Experience working autonomously while contributing positively within a team environment
- Demonstrated ability to manage multiple priorities and stakeholder expectations
- Experience supporting employees, visitors, contractors, suppliers or senior stakeholders in a professional environment
- Experience in a facilities management environment is advantageous
Knowledge and Capabilities
- A strong customer-service mindset and a professional, welcoming approach
- Strong organisation, administration and attention to detail
- Clear and confident communication skills, including an excellent phone manner
- The confidence to build relationships and manage expectations with stakeholders at all levels
- Proficiency in Microsoft Office, including Teams, Outlook, Word, Excel and PowerPoint
- General business knowledge and a practical approach to solving day-to-day workplace issues
- Integrity, accountability and a collaborative approach to building strong working relationships
Agencies please note: this recruitment assignment is being managed directly by the Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.
