Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days ago

Operations Manager | Philadelphia

Blank Street102 open roles

Pay
$100,000 – $125,000 a year
Where
Philadelphia, Pennsylvania
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOperations Manager | PhiladelphiaBlank Street · Philadelphia, Pennsylvania

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Blank Street's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market. Blank Street postings stay open a median of 21 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 3 days ago

Blank Street median: 21 days open

The posting

About Blank Street

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Like the sound of this? Keep reading.

Start Something Extraordinary…

As an Operations Manager at Blank Street, you are the ultimate leader of an entire area of 5+ stores and the General Managers who lead them.

That means your greatest responsibility is growing people. You will hire, coach and develop an A* team of GMs, helping them become confident leaders who build engaged, high-performing teams across our stores. You are also the strategic mind behind your stores: you will own your area's PnL and decide how to plan, prioritize and follow through, so your stores get better day by day. In a fast-moving and constantly evolving business, you will create clarity, build capability, and foster a culture of accountability, hospitality and continuous improvement.

You'll report to the Director of Operations and work closely with the rest of our Field Leadership team. Together, you'll help scale the next generation of leaders while driving an exceptional experience for both our teams and our customers.

What You'll Own

Be Our Ultimate Hospitality Leader

  • Make the standards stick: Coach your GMs to build the systems, behaviors and processes that keep our hospitality standards high every shift, whether you're in the store or not.
  • Hold the bar: Check standards across your area through regular store visits and data, and hold GMs accountable for closing gaps fast.
  • Jump in where it counts: Take an active role in turning around struggling stores and launching new stores in your area.

Run a Tight PnL

  • Plan for demand: Take quarterly sales forecasts from HQ, translate them store by store and make sure every GM knows what's coming (growth, slowdowns, seasonality, new openings nearby).
  • Build the labor plan: Set labor targets a quarter out, including headcount and transfers between stores, and coach GMs to build rotas against them.
  • Calibrate inventory: Help GMs calibrate inventory to forecast demand, and set clear guardrails so no store is badly overstocked or running short.

Build and Develop an A-Team

  • Develop your GMs: Grow GMs into future leaders through our training pathways, regular 1:1s and direct feedback.
  • Own the talent pipeline: Calibrate hiring and promotion decisions across your area and set quarterly succession targets from barista to GM, so every store has its next leader ready.
  • Build an area-wide culture: Turn your stores into one team that shares what works and backs each other, with a culture that's distinctly Blank Street: fast-moving, high-energy, collaborative and fun.

Operate Strategically

  • Know your numbers inside out: Master your stores' KPIs and PnL, and set clear priorities for your area every week and every quarter.
  • Make sure every store has a plan: Work with each GM to build a plan for their store, then stay close as they carry it out and push the numbers in the right direction.
  • Land change and innovation: Roll out new initiatives across your area, from menu launches to tech tools. That means clear comms, hands-on training and real buy-in from your teams, then tracking adoption until it sticks.

Who We’re Looking For

  • 5+ years of leadership experience in hospitality, retail, or another fast-growing consumer business.
  • Experience leading multiple locations (3-10) and developing the managers who run them.
  • Passionate about hospitality: you love creating exceptional customer and employee experiences, and care about setting the bar high in every store you’ve managed.
  • Commercial thinker: you have strong operational and financial judgment. You read the data (P&L, KPI dashboards) and know what to do next.
  • People leader: you have developed managers in the past and are able to hire an A* team, coach, make decisions and lead through change.
  • Strategic planner: you know how to plan a quarter ahead and how to turn priorities into plans your GMs can act on.
  • Excellent communicator: you know how to cut through the noise and are sharp in writing (Slack, Notion, email) and confident in speech (area meetings, workshops).

Availability Requirements

Able to travel regularly between stores within your market.

Full Time: 50 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)

Benefits & Perks

  • $100,000 - $125,000 annual base salary Blank Street believes this salary range is accurate for this role in New York City at the time of posting. Final compensation will depend on factors such as experience, skills, qualifications, and location. In addition to base salary, this role is eligible for a competitive total rewards package, which may include benefits, paid time off, and other perks. The posted salary range may be updated from time to time.
  • 15 days of paid annual leave (on top of company-observed holidays and sick time)
  • Three health plan options, with full coverage available for two employee-only tiers.
  • Commuter benefits
  • Parental leave
  • Bereavement leave
  • Exclusive access to our coveted Regulars program - yes, that means free coffee, matcha and more!
  • Regular social outings with the team
  • Free Blank Street swag
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Blank Street's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Blank Street's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Blank Street's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.