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Open nowPosted 39 hours ago

FRONT DESK AGENT- Wyndham Grand Pittsburgh

Blue Sky Hospitality Solutions166 open roles

Where
Pittsburgh, Pennsylvania, United States
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Your applicationOpen nowFRONT DESK AGENT- Wyndham Grand PittsburghBlue Sky Hospitality Solutions · Pittsburgh, Pennsylvania, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Blue Sky Hospitality Solutions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Blue Sky Hospitality Solutions postings stay open a median of 7 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 39 hours ago

Blue Sky Hospitality Solutions median: 7 days open

The posting

Front Desk Agent

Wyndham Grand Pittsburgh Downtown | Pittsburgh, PA

Be the welcoming face of our hotel. Wyndham Grand Pittsburgh Downtown is seeking a friendly, dependable Front Desk Agent to deliver exceptional service from arrival through departure. The ideal candidate is organized, communicates clearly, and handles a busy front desk with professionalism and care.

What You’ll Do

  • Welcome guests and complete check-in and check-out procedures accurately and efficiently.
  • Verify reservations, assign rooms, issue keys, and explain hotel amenities and services.
  • Process payments, verify billing information, and maintain accurate guest accounts.
  • Answer calls, assist with reservation inquiries, and communicate guest requests to the appropriate departments.
  • Coordinate with Housekeeping and Engineering regarding room readiness and maintenance needs.
  • Respond to guest questions and concerns, resolve issues within your authority, and involve management when needed.
  • Provide information about local attractions, dining, transportation, and hotel offerings.
  • Follow hotel procedures for guest privacy, identification, key security, and payment handling.
  • Maintain accurate shift records and communicate outstanding items during shift changes.
  • Keep the front desk and lobby-facing work areas professional and organized.
  • Follow emergency procedures and promptly report safety or security concerns.

What You’ll Bring

  • Previous hotel front desk experience preferred.
  • Strong customer service, communication, and problem-solving skills.
  • Comfort using computers; experience with hotel property management systems preferred.
  • Attention to detail when handling reservations, payments, and guest information.
  • Ability to manage competing priorities while remaining courteous and composed.
  • Dependability and a positive, team-oriented approach.
  • Flexibility to work scheduled shifts, including weekends and holidays.
  • Ability to perform essential duties, including prolonged standing, with or without reasonable accommodation.

Help make every guest feel welcome. Apply today!

We are an equal opportunity employer and welcome applicants from all backgrounds.

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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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