The posting
At Bluesight, our mission is to create groundbreaking solutions that increase efficiency, safety and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. We empower our customers to deliver the right medicine to the right patient at the right time, every time. We are a high growth healthcare information technology company with a start-up 'vibe' but over 3,000 customers using our proven solutions.
The Pharmacy Operations Optimization Manager is responsible for the engagement health and realized value of Bluesight's KitCheck customer portfolio. KitCheck helps hospital pharmacies process kits and trays faster and more accurately with RFID, but the product only delivers value when pharmacy teams actively scan, keep their formulary and kit masters current, stay ahead on tag and consumable ordering, and use the data to run leaner operations. This role exists to make sure that happens across every account, not just the ones that ask for help.
You will own the full book of business at the cohort level: monitoring engagement and operational performance across all KitCheck customers, identifying accounts drifting toward disengagement before they become renewal risks, and directing the right resource (yourself, an Implementation or Support specialist, or a Customer Success Manager) to get them back on track. You will also build and run the reporting cadence that keeps our internal teams aligned, including a recurring executive summary and regular updates to CSMs on their accounts.
The ideal candidate is a self-starter with hands-on experience in hospital pharmacy operations, ideally including kit and tray processing, medication inventory management, or pharmacy automation. A PharmD or CPhT credential is required. You can balance portfolio-level oversight with hands-on customer work, and you are comfortable being the subject matter expert in the room with a pharmacy director, an operations manager, or a buyer.
Core Responsibilities
Qualifications
- Bachelor's degree in pharmacy or a related field, or equivalent pharmacy technician experience.
- PharmD or CPhT credential required. Involvement in pharmacy practice communities (e.g., ASHP) is a plus.
- 5+ years in hospital pharmacy operations, including medication inventory management, kit and tray workflows, or pharmacy automation.
- Direct experience running or improving pharmacy operational workflows such as crash cart and tray processing, expiration management, and restocking cadences.
- Familiarity with RFID medication tracking, automated dispensing cabinets, and pharmacy information systems preferred.
- Experience in customer engagement, account management, or implementation within healthcare or hospital systems.
- Proven ability to build credible relationships with pharmacy directors, operations managers, and technicians while delivering measurable value.
- Strong data analysis skills: comfortable defining metrics, reading engagement dashboards, and turning trends into intervention plans.
- Excellent communication, presentation, and facilitation skills for both customer-facing and executive audiences.
- Ability to manage a portfolio of accounts and competing priorities while maintaining high attention to detail.
Why Join Us
This position is open to applicants in the continental United States.
Why Bluesight?
Bluesight’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. We truly believe that where you work and what you do matters. Join us as we revolutionize the hospital pharmacy landscape!
-Competitive salary
-Time off when you need it – unlimited vacation days!
-Generous insurance coverage
-401k program with a company match
-Fun, collaborative culture!
EOE AA M/F/VET/Disability
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.



