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Open nowFirst seen 3 days ago

Account Executive

Boardroom Appointments3,354 open roles

Where
Johannesburg, Gauteng, South Africa, Remote
Work mode
Remote
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Your applicationOpen nowAccount ExecutiveBoardroom Appointments · Johannesburg, Gauteng, South Africa, Remote
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Account Executive - South Africa

Qualifications & Experience:

  • BCom or BA in Business Administration, Sales, or Marketing.
  • Proven experience as an Account Executive or in a similar sales/customer service role.
  • Demonstrated track record of achieving sales targets and driving revenue growth.
  • Solid understanding of market research, sales, and negotiating principles.
  • Proficient in Microsoft 365; knowledge of CRM software (e.g., Jira, Salesforce) is advantageous.
  • Exceptional communication and presentation skills with an ability to build strong relationships.
  • Strong analytical and strategic thinking capabilities.
  • Excellent organizational and time-management skills.
  • Ability to work independently and within a team.
  • Strong business acumen.

Skills & Knowledge Required:

  • Build and nurture strong relationships with key customers to drive business growth and revenue.
  • Manage client portfolios once established.
  • Conduct client needs analysis and competitor research using general market knowledge.
  • Maintain a client-oriented approach while balancing operational/logistical realities.
  • Demonstrate exceptional negotiation skills with a proven ability to close complex deals.
  • Experience handling the full sales cycle process.
  • Enthusiastic and committed to delivering superior client service.
  • Highly driven with a motivation to succeed.
  • Demonstrate resilience and tenacity in meeting sales goals.
  • Excellent written and verbal communication skills.
  • Ability to perform under pressure.

Key Performance Areas (KPAs) & Indicators (KPIs):

1. Revenue Generation and Growth

  • Achieve individual sales target as defined in the signed annual target letter.
  • Develop and implement sales strategies to increase revenue.
  • Measures: Revenue generated within the period. % YoY revenue growth aligned with budget expectations.

2. Sales Cycle Management

  • Oversee the full sales cycle: acquisition, closure, delivery.
  • Measures: Mean time to close deals. Lead-to-sale conversion rate. Delivery timeliness. Number of new clients secured.

3. Customer Relationship Management

  • Promote new products/services to existing clients.
  • Address customer issues and provide solutions.
  • Deliver after-sales support to build loyalty and retention.
  • Advocate for clients internally.
  • Measures: Revenue from upsells. % client adoption of new services. Time to resolve issues. % retention rate. Customer satisfaction scores. Escalation resolution within specified timeframe. 360° peer reviews.

4. Debtors Management

  • Resolve inquiries on credit terms, product details, and pricing.
  • Measures: Internal inquiry response time: 48 hours. External inquiry response time: 24 hours. Information accuracy.

5. Data and Record Management

  • Maintain accurate sales/payment records and customer status.
  • Prepare required performance and progress reports.
  • Measures: % accuracy of data. Timely record updates. Report timeliness and completeness. Monthly, quarterly, annual report quality. Achievement of performance objectives and task completion rates.

6. Way of Work

  • Use correct punctuation, UK English, and formatting.
  • Ensure document and correspondence quality and approval alignment.
  • Meet deadlines and timeframes for all assigned tasks.
  • Measures: Quality and accuracy of documents. Language and formatting correctness. Adherence to approval processes. Timely task execution.

7. Business Risk Management

  • Ensure compliance with internal policies and procedures.
  • Complete mandatory training.
  • Identify and escalate business risks.
  • Measures: Zero policy violations or incidents. Timely training completion and policy acknowledgements. Proactive risk reporting.
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