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Open nowFirst seen 2 days ago

Application Support Analyst

Boardroom Appointments3,354 open roles

Where
Randburg, GP, South Africa
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Your applicationOpen nowApplication Support AnalystBoardroom Appointments · Randburg, GP, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Minimum requirements:

  • Have 3+ years of experience in application support
  • Have experience in monitoring and deploying
  • Are able to support Linux servers
  • Have Ansible experience
  • Minimum Qualification - Completed relevant undergrad degree/diploma
  • Preferred Qualification - Post graduate degree
  • Experience 3+ years of applications support and Linux experience

Responsibilities:

  • Increase operational efficiency and suggest solutions to enhance cost effectiveness.
  • Be responsible for the timely and effective response of IT systems user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses
  • Manage the reduction of hours of unplanned downtime caused by faulty applications incidents
  • Manage installation of planned system solutions and changes against required System Application Plan
  • Improve user experience by pro-actively advising of issues or fixes being implemented on the system using the appropriate communication avenues.
  • Translate Business Strategies into actionable goals and execute relevant IT projects / IT initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
  • Handle the overall management of application releases (tasks, assignments, delivery, timeframes and problem fixtures).
  • Maintain and make changes to application software systems, as and when required by business, to reduce the number of production problems caused by downtime
  • Manage the incident to completion of queries by trouble-shooting end user functional issues and resolves or escalates to senior applications administrator / functional / technical support where necessary
  • Assists with first level testing of system fixes prior to placement in production environment by providing onsite implementation support if required
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boardroom Appointments's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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