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Open nowFirst seen 4 days ago

Business Analyst

Boardroom Appointments3,354 open roles

Where
Johannesburg, Gauteng, South Africa, Remote
Work mode
Remote
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Your applicationOpen nowBusiness AnalystBoardroom Appointments · Johannesburg, Gauteng, South Africa, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Business Analyst - South Africa

Qualifications & Experience:

  • Bachelors degree in Information Technology, Computer Science, or any related discipline.
  • Completed or currently completing a Business System Analysis course.
  • At least 2-3 years experience as a Business Analyst.

Key Performance Areas (KPAs) & Key Performance Indicators (KPIs):

1. Stakeholder Collaboration & Relationship Management

  • Lead discussions with customers to determine expectations and requirements.
  • Effectively communicate solutions to internal and external stakeholders. Measures: Customer service feedback and satisfaction surveys. Positive stakeholder feedback on solutions and engagements.

2. Business Problem Analysis & Solution Recommendation

  • Gather and document business and technical requirements.
  • Assess technical viability and recommend optimal solutions within scope and budget.
  • Document workflows, business processes, and obtain sign-offs. Measures: Effective selection and implementation of solutions. Timely and successful delivery of internal and external solutions. Quality of business requirement documentation.

3. Risk Identification & Resolution

  • Monitor and resolve issues, conflicts, and dependencies.
  • Identify opportunities for improvement. Measures: Effective issue and risk management. Positive feedback from project stakeholders.

4. Technical Advisory & Documentation

  • Provide consulting services on The Companys platforms and 3rd party systems.
  • Maintain clear documentation of platform enhancements. Measures: Customer satisfaction with technical support. Volume and quality of documentation enhancements.

5. Project Execution

  • Translate business requirements into Jira tickets for the development team.
  • Facilitate UAT testing and report issues.
  • Act as a liaison between business and development teams. Measures: Clarity and completeness of Jira tickets. UAT completion and go-live readiness. Positive developer and stakeholder feedback.

6. Technical Support

  • Provide Level 3 technical support for live environments.
  • Perform root cause analysis and debugging. Measures: Resolution of issues within SLA targets. Successful problem remediation.

7. Solution Quality Assurance

  • Oversee testing and validation of technology solutions. Measures: 3 client-reported UAT bugs per project.

8. Way of Work

  • Ensure language use (UK English), formatting, and document accuracy.
  • Meet all quality, compliance, and approval standards. Measures: Proper grammar, punctuation, formatting. Adherence to approval workflows. On-time task execution.

9. Time-Sheet Management

  • Weekly time logging using Jira Tempo with accurate project code allocation. Measures: Accurate and timeous timesheet submissions. Minimum average of 8 hours logged per workday.

10. Business Risk Management

  • Comply with company policies and complete all mandatory training.
  • Proactively identify and report risks. Measures: No policy violations or incidents. On-time training completion. Active risk reporting and management engagement.
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One press. We do the rest.

  1. A CV for this posting

    Written against Boardroom Appointments's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boardroom Appointments's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Boardroom Appointments's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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