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Open nowFirst seen 4 days ago

Business Analyst (Sales & Distribution)

Boardroom Appointments3,354 open roles

Where
Westville, KZN, South Africa
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Your applicationOpen nowBusiness Analyst (Sales & Distribution)Boardroom Appointments · Westville, KZN, South Africa
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Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Key purpose:

Our company is on the hunt for a Business Analyst, with experience in the SAP S&D module, to join our dynamic IT team, within our Logistics Division. The role will be based in Westville and report to the Applications Manager.

Duties and responsibilities:

  • SAP End-User Support
  • Assist end users to resolve SAP (Sales & Distribution) related issues across the Business.
  • Resolve calls logged on service management system within agreed SLA.
  • Provide clear problem definition and liaise with necessary technical experts/external consultants to resolve technical SAP issues related to the Sales and Distribution (S&D) module.
  • Create and maintain user training manuals and e-learning material in conjunction with the business (super users) and learning team.
  • Support the business after hours as and when required in order to maintain systems, meet operational and project requirements.
  • Demonstrate working knowledge in setting up config for EDI (Orders & Invoices).
  • Demonstrate working knowledge and a good understanding of how to set up Pricing Conditions and Pricing Procedures in SAP.
  • Experience and knowledge working with SAP CRM, Sales Force Automation Applications System, Ordering Portals and Chat Bots.
  • Support the Applications Manager and the Business in identifying IT application solutions to address key Business requirements within S&D.
  • Quantify savings and efficiencies related to these opportunities and draw up Business Case documentation for submission to the Application Manager.
  • Communicate with authorisations team to assist with creation and maintenance of user profiles in SAP in keeping with risk and audit standards.
  • Testing of new user profiles related to projects or support related issues
  • Assist with resolving user profile audit queries.
  • Conduct regular system compliance audits for the S&D module.
  • Report on system non-compliance by users to the Applications Manager.
  • Identify and highlight business risk to the Applications Manager as a result of non-compliance.
  • Recommend compensating controls to the Applications Manager.
  • Develop appropriate reports for the SAP S&D module as requested by the Business.
  • Maintain and proactively enhance reports.
  • Run reports in the system as required by the Business.

Qualifications and experience:

  • BSc / BCom Degree in Information Systems or B-Tech in Information Technology.
  • Minimum of 3 - 5 years experience within the relevant business function or information technology environment.
  • Experience working on the SAP S&D module is Essential.
  • Demonstrated success in managing projects relating to superior performance and continuous improvement.
  • Valid Code EB drivers' license.
  • Demonstrated business and system knowledge of the SAP SD module.
  • Advanced end user computer skills (MS Office, Project, Visio etc).
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