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Open nowFirst seen 3 days ago

Claims Manager

Boardroom Appointments3,354 open roles

Where
Cape Town, WC, South Africa
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Your applicationOpen nowClaims ManagerBoardroom Appointments · Cape Town, WC, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

To effectively and efficiently manage the claims department to provide superior claims service and build excellent relationships with service providers, thereby ensuring the retention and support the business strategy.

  • Take appropriate action to minimise cancellations
  • Ensure retention targets are met
  • Ensure appropriate minimisation of claims and claims expenses
  • Ensure and contribute to minimisation of general expenses
  • Ensure that all stakeholder (e.g. insurer, account executive, client) communication is accurate, timeous, professional and relevant
  • Build and maintain mutually beneficial relationships with internal and external stakeholders
  • Ensure and contribute to achieving own and company required client satisfaction targets
  • Manage claim process end to end
  • Process and ensure all claims and recoveries are processed within the required parameters
  • Ensure effective complaint resolution within the required time lines
  • Ensure service level agreements are met
  • Follow and ensure adherence to claims settlement processes
  • Follow and ensure adherence to underwriting processes for cancellations
  • Ensure adherence to company mandates
  • Manage the compilation and distribution of reports as required
  • Utilise reports to action interventions and improvements
  • Take responsibility to ensure payments by from insurer to broker and broker to client are timely and complete
  • Inform and advise underwriters regarding underwriting risks posed to claims
  • Approve valid and complete mandated claims for payment
  • Execute regular quality assurance reviews to ensure compliancy as per the claims methodology
  • Participate and contribute in ad hoc projects
  • Report any suspected fraud, misrepresentation and/or dishonesty
  • Live the companies values
  • Ensure continuous self-development
  • Share information and knowledge with the team
  • Ongoing training, coaching and mentoring of direct reports
  • Performance management of direct reports
  • Matric or equivalent
  • RE5
  • FAIS Compliant (credits and/or full qualification)
  • Computer Literate
  • Excellent communication skills
  • A minimum of 8 years experience in short term insurance claims (personal lines, commercial and corporate)
  • A minimum of 3 years experience in a similar role
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Boardroom Appointments's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boardroom Appointments's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Boardroom Appointments's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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