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Open nowFirst seen 2 days ago

Client Manager

Boardroom Appointments3,354 open roles

Where
Cape Town, WC, South Africa
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Your applicationOpen nowClient ManagerBoardroom Appointments · Cape Town, WC, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Key purpose:

Responsible for selling the company's products or services to and maintaining relationships with existing accounts.

Duties and responsibilities:

  • Take primary responsibility for the client and act as internal client owner within assigned accounts.
  • Manage and grow relationships to drive expansion and renewals across all solutions and services.
  • Responsible for client solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership
  • Lead the business conversations at C-level.
  • Become the reliable point of contact to further strengthen relationships.
  • Client and industry expert
  • Gain insights into clients most urgent business problems or business opportunities while linking how our solutions and services offerings can add client business value.
  • Maintain a high level of the relevant industry, product, and service knowledge to have meaningful conversations and generally stay ahead of trends.
  • Collect and analyze data to learn more about the client and the industry in which they operate.
  • Collaboratively work with extended sales teams, especially Sales Specialists, pre-sales architects, and commercial architects to successfully position the solution and/or service and see the opportunity through to closure.
  • Partner with internal teams to ensure the scope of work and proposals are tracked, managed, and delivered on time.
  • Work closely with other in territory counterparts and matrix teams to achieve the shared goal of growth; yet are held accountable for own targets.
  • Use company sales methodologies and tools such as target plans, opportunity plans and account plans to support the sales process and data-driven insights.
  • Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders.
  • Maintain a pipeline of leads on Salesforce.com
  • Deal structuring
  • Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.
  • Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.
  • Lead business negotiations for contracts ensuring deals are risk-free and profitable.
  • Client retention and expansion
  • Minimize churn and maximize retention in assigned accounts.
  • Land, adopt, expand, renew Identify client business needs with a view to help shape solution development by the wider pursuit teams.
  • Actively search for expansion opportunities

Qualifications and experience:

  • You will need to demonstrate an impressive track record of selling solutions and managing enterprise accounts, especially Managed Services type accounts across multiple technology domains. These typically involve selling complex solutions and services to the C-suite in large enterprise accounts.
  • Proof of structuring large, multi-year profitable contracts
  • Demonstrate the ability to build strong relationships with clients across all levels.
  • Strong experience in networking with senior internal and external people in the specialist area of expertise
  • Experience in managing the entire sales process, contracting process, and legal implications of a deal.
  • A post-graduate type degree such as an MBA or similar would be advantageous.

Knowledge, skills and attributes:

  • Good knowledge of Managed Services across domains such as Networking, Collaboration, Data Centres, Security and so on
  • Client-centricity coupled with problem-solving.
  • Strong business acumen and negotiation skills to craft solutions that are beneficial to the company and the client.
  • Ability to pro-actively and independently identify and qualify opportunities; an entrepreneurial mindset is key.
  • Natural team player ability to coordinate and liaise with delivery teams across multiple business areas.
  • Quick learner to understand any new solutions that are ready to take to market.
  • Customer value management and understanding profitability and ratios of clients.
  • A strategic future thinker who anticipates and considers external and internal factors with the ability to develop long-term plans.
  • Ability to ask the right questions and tell great stories and have empathy with the clients challenges.
  • Superior communication skills are a given.
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Boardroom Appointments's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boardroom Appointments's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Boardroom Appointments's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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