The posting
Commercial Manager
Job Function:
Strategic Leadership
- Lead the commercial strategy for The Companys operations in Zimbabwe, aligning with overall business objectives.
- Develop and implement commercial plans to drive market expansion and revenue growth.
Business Development
- Identify new business opportunities, partnerships, and customer segments to increase market share.
- Build and maintain strong relationships with key clients, stakeholders, and business partners.
- Monitor market trends, customer needs, and competitor activities to anticipate challenges and opportunities.
Sales and Marketing
- Oversee and optimize the sales and marketing functions to achieve revenue targets.
- Develop pricing strategies and promotional campaigns aligned with market demand and business goals.
- Ensure effective sales channels and distribution networks are in place and functioning efficiently.
Financial Management
- Collaborate with the finance team to ensure the commercial department operates within budget.
- Monitor and report on financial performance, implementing corrective actions as needed to achieve profitability.
Team Leadership & Development
- Manage and mentor the commercial team, setting clear objectives and performance targets.
- Conduct training and development programs to enhance team capabilities and productivity.
- Foster a culture of collaboration, accountability, and continuous improvement within the team.
Customer Experience & Satisfaction
- Ensure The Company delivers exceptional customer service and satisfaction across all touchpoints.
- Address customer issues and complaints promptly and professionally.
- Regularly review customer feedback and use insights to improve services and products.
Regulatory Compliance & Risk Management
- Ensure all commercial activities comply with local laws, regulations, and company policies.
- Identify and manage risks related to business operations, including market, legal, and financial risks.
Key Attributes:
- Strong analytical and problem-solving abilities.
- High level of professionalism and integrity.
- Results-oriented, with a focus on achieving targets and KPIs.
- Adaptable to changing market conditions and business environments.
- Excellent interpersonal, influencing, and negotiation skills.
Minimum Education and Experience Requirements:
- Bachelors degree in Business Administration, Marketing, Finance, or a related field (MBA preferred).
- Proven leadership, negotiation, and communication capabilities.
- Experience in financial management, including budgeting, forecasting, and P&L responsibility.
- Demonstrated success in driving business growth and meeting/exceeding sales targets.
- In-depth knowledge of the Zimbabwean market and business landscape.
- Strong ability to work effectively in cross-functional teams.



