The posting
Debriefing Manager
Key Responsibilities:
- Manage the debriefing department
- Debrief Local and Cross Border manifests and reconcile budgets
- Strategic Planning: Develop and implement the department's short-term and long-term goals
- Analyze data and create reports to identify areas of business growth
- Manage driver trip payments process
- Monitor budgeting expenses
- Operate at a high-performance level and install a high-performance culture in subordinates
- Conduct performance evaluations for staff
- Prepare monthly reports and present to the General Manager
- Determine department goals and KPIs
- Collect Cash Returns and pay in at Cash Office / Control Room
- Assist in driver queries and manifest discrepancies
- Handle filing and general administrative duties
- Extract outstanding Debriefing Reports from the System and liaise with Operations
- Assist with operations admin / refunds & amendments
Qualifications and Skills Required:
- Minimum of a diploma/degree in business management or similar
- Computer literacy (MS Office / Company system)
- Meticulous, accurate, and attention to detail
- Numeric skills
- Organized, deadline-oriented
- Excellent verbal and written communication skills
- Strong problem-solving skills
- Strong leadership skills
- Trustworthy
- Team player
- Must be able to work weekends when necessary
- Must be able to work extended hours when required
- Own transport



