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Open nowFirst seen 39 hours ago

Dispatch Clerk

Boardroom Appointments3,354 open roles

Where
Cape Town, Western Cape, South Africa
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Your applicationOpen nowDispatch ClerkBoardroom Appointments · Cape Town, Western Cape, South Africa
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The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 39 hours ago

The posting

Dispatch Clerk

Qualifications

  • Grade 12 / Matric

Technical Competencies

(Knowledge / Systems / Legislation)

  • 3 to 4 Years experience in a warehouse environment with material handling equipment
  • Familiar with a stores and warehouse operation
  • Awareness of Dangerous Goods Handling
  • Firm knowledge of OHSA 85 of 1993

Key Performance Areas

Debriefing of Delivery Vehicles

  • Offload/debrief all delivery vehicles on return to The Company premises with 100% accuracy.
  • Ensure presence of a security officer and driver/crew (or designated person) before vehicle is opened.
  • If unavailable, representative must verify stock types and quantities.
  • Verify that all PODs match the loading/debriefing sheet.
  • Flag missing documents on the sheet.
  • Attach return documents/credit requests to relevant PODs.
  • Compare stock types and quantities with documents and offloaded items.
  • Identify and separate the following types: Scrap Claims Rotations Check and charge New stock Damaged units Autocycle returns Industrial returns
  • Confirm returned products on PODs and sign accordingly.
  • Confirm scrap quantity matches the customer POD and is verified by security.
  • For claims/rotations, confirm GRA number and battery size match documents.
  • Discrepancies in scrap to be confirmed with security and driver before completing debriefing.
  • Missing batteries to be reported to CIC for invoicing.
  • Pack stock types on separate pallets.
  • Report and record all discrepancies to Warehouse Manager/Supervisor.
  • Obtain co-signatures for discrepancies.
  • Ensure security check sheet and loading/debriefing sheet quantities match.
  • Notify Supervisor of discrepancies and submit signed documents.

Scrap Control Process

  • Confirm quantity of scrap offloaded matches PODs.
  • Pack scrap units on pallets (20 per layer, 4 layers).
  • Shrink-wrap, weigh, and label pallets clearly.
  • Place pallets in designated area, labels facing forward.
  • Ensure vehicle for scrap transport is not overloaded.
  • Pull ZBill report daily from SAP to ensure quantities match.
  • Weekly reconciliation of SAP scrap records.
  • Investigate any discrepancies.
  • Adhere to stock count procedures.

Rotations Management

  • Store all rotation stock in designated area for check, charge, and cleanup.
  • List all units ready for resale and hand over to Warehouse Manager.
  • After SAP processing, physically move items to main warehouse (A001).
  • Identify and segregate double hot-stamped units.
  • Inform Warehouse Manager for SAP processing to seconds.
  • Move processed seconds to the correct area.
  • Weekly SAP rotation report checks for uncollected/unprocessed units.
  • Daily report to CIC and Warehouse Manager on saleable sizes.
  • Follow procedure for check & charge handling.
  • Weekly count of rotation area stock and investigate discrepancies.
  • Adhere to stock count procedures.

Claims Process

  • Store claims on separate pallets in a designated area.
  • Weekly SAP claims report to track unprocessed stock. Shrink-wrap and weigh full pallets, label with quantity and weight. .
  • Ensure the vehicle is not overloaded.
  • Weekly claim unit counts and investigation of discrepancies.
  • Adhere to stock count procedures.

SHEQ Compliance (Safety, Health, Environment, and Quality)

  • Follow all safety, environmental, and quality policies and processes.
  • Operate safely and comply with PPE and SOPs.
  • Maintain clean, organized work areas.
  • Ensure FIFO is applied to rotation and check & charge batteries.
  • Create safety awareness and address unsafe practices promptly.
  • Enforce quality control to minimize errors and damage.
  • Conduct and document regular safety inspections.
  • Report incidents, near-misses, damages, and support corrective actions.
  • Report procedural non-compliance to the manager promptly.

Customer Service

  • Support internal and external customers.
  • Foster effective working relationships.
  • Solve problems in line with The Company core values.
  • Follow reasonable work instructions supporting service and operations.
  • Engage operational stakeholders.

People Management

  • Manage team for operational efficiency, cost control, and safety.
  • Minimize cost and wastage (e.g., overtime, damages).
  • Ensure team follows procedures and performance standards.
  • Address issues like absenteeism and procedural lapses.
  • Develop and motivate team for process improvement.
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