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Open nowFirst seen 5 days ago

Head of Business Enablement

Boardroom Appointments3,354 open roles

Where
Johannesburg, South Africa
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Your applicationOpen nowHead of Business EnablementBoardroom Appointments · Johannesburg, South Africa

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Share of postings closed within
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

HEAD OF BUSINESS ENABLEMENT (GEN-AI) - Contract position

Location: Johannesburg (Onsite)

Industry: Technology / Digital Transformation

A leading organisation is seeking a Head of Business Enablement to drive the adoption and value realisation of Generative AI across the enterprise.

This is a strategic leadership role responsible for building and managing a business-facing enablement capability, ensuring effective adoption of Gen-AI solutions while aligning business demand with technology delivery.

THE ROLE

You will lead a Gen-AI enablement function, acting as the bridge between business stakeholders and technology teams, ensuring demand is effectively prioritised, delivered, and translated into measurable business value.

Key responsibilities include:

Service Ownership & Leadership

  • Owning the end-to-end business enablement operating model
  • Leading and managing the enablement team across business units
  • Ensuring service continuity, onboarding, and knowledge management
  • Driving a delivery culture focused on practical outcomes and adoption

Stakeholder Management & Engagement

  • Acting as the primary interface between business and technology leadership
  • Leading governance forums, including operational reviews and steering sessions
  • Providing transparent communication on delivery progress, adoption, and value
  • Influencing stakeholders across executive and operational levels

Demand Intake, Triage & Prioritisation

  • Owning the intake and prioritisation of Gen-AI-related demand
  • Translating business needs into clear problem statements and delivery backlogs
  • Distinguishing between tactical enablement and strategic platform initiatives
  • Ensuring visibility and tracking across all demand pipelines

Orchestration with Technology Teams

  • Acting as the translation layer between business and engineering teams
  • Overseeing structured escalation of complex requirements
  • Tracking delivery progress and ensuring alignment between stakeholders
  • Supporting delivery through clear articulation of value, risks, and dependencies

Governance, Risk & Compliance

  • Ensuring compliance with organisational governance, security, and data policies
  • Maintaining risk, issue, and decision logs
  • Ensuring all enablement artefacts are auditable and stored appropriately

Performance, Reporting & Value Realisation

  • Defining and managing SLAs, KPIs, and performance metrics
  • Producing operational and executive-level reporting
  • Tracking adoption, throughput, reuse, and stakeholder satisfaction
  • Driving continuous improvement based on data and insights

Mobilisation & Transition

  • Leading onboarding, tooling setup, and initial operating model deployment
  • Driving early delivery of enablement assets (templates, playbooks, tools)
  • Ensuring structured knowledge transfer and sustainable handover

WHAT WE ARE LOOKING FOR

Key requirements:

  • Proven experience in business enablement, transformation, or adoption-led roles
  • Experience leading operating models within complex organisations
  • Strong stakeholder management at executive level
  • Experience leading multidisciplinary teams in delivery-focused environments
  • Strong understanding of: Generative AI concepts and enterprise adoption Business-to-technology translation and solutioning Governance, reporting, and performance frameworks
  • Experience working in fast-paced, outcome-driven environments
  • Strong communication, facilitation, and influencing skills

Advantageous:

  • Experience within financial services or regulated industries
  • Exposure to managed service delivery models
  • Experience working within Centre of Excellence (CoE) environments

WHO YOU ARE

  • A strategic leader with strong commercial and delivery focus
  • A connector between business and technology teams
  • Outcome-driven with a focus on measurable value
  • A strong communicator who can influence at all levels
  • Structured, disciplined, and governance-oriented
  • Adaptable and comfortable in fast-evolving environments

WHY THIS ROLE

  • Opportunity to lead enterprise-wide Gen-AI adoption initiatives
  • High-impact role at the intersection of business and technology
  • Exposure to cutting-edge AI and digital transformation programmes
  • Strong visibility with executive leadership and key stakeholders
  • Opportunity to shape operating models and drive measurable business value
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