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Open nowFirst seen 5 days ago

Head of Juicery & Factory Shop

Boardroom Appointments3,354 open roles

Where
Johannesburg, South Africa
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Your applicationOpen nowHead of Juicery & Factory ShopBoardroom Appointments · Johannesburg, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Head of Juicery & Factory Shop

Location: Johannesburg

Employment Type: Permanent

Are you an experienced retail operations leader with a passion for driving commercial performance, operational excellence, and exceptional customer experiences across multiple locations?

Our client, a dynamic organisation within the FMCG industry, is seeking an experienced Head of Juicery & Factory Shop to lead and grow its direct-to-consumer retail operations while driving sustainable business growth across multiple store locations.

This is an exciting opportunity for a commercially minded retail professional who thrives in a fast-paced environment and enjoys combining strategic thinking with hands-on operational leadership to deliver sales growth, operational efficiency, and an outstanding customer experience.

Key Responsibilities

  • Lead the overall Juicery and Factory Shop operations across all retail locations.
  • Drive sales growth, profitability, and commercial performance across the retail channel.
  • Ensure consistent operational standards, merchandising, customer service, and store presentation across all stores.
  • Manage, coach, and develop store supervisors and retail teams to build a high-performance culture.
  • Oversee stock management, inventory control, replenishment, and supply chain coordination to optimise product availability and minimise waste.
  • Monitor store performance through sales reporting, operational dashboards, and financial analysis, implementing corrective actions where required.
  • Manage promotional activities, pricing strategies, and in-store marketing initiatives in collaboration with the Marketing team.
  • Identify opportunities to improve operational efficiency, customer experience, and overall store performance.
  • Evaluate new store opportunities and contribute to retail expansion strategies.
  • Work closely with Supply Chain, Finance, Marketing, and Operations to ensure seamless execution across the retail network.
  • Ensure compliance with operational procedures, quality standards, and health and safety requirements.

Minimum Requirements

  • Minimum 5 years' experience in retail, multi-site operations, or FMCG environments.
  • Relevant qualification in Business Management, Retail Management, Supply Chain, or a related field will be advantageous.
  • Proven experience managing multiple retail locations and driving sales performance.
  • Strong experience in retail operations, inventory management, and stock control.
  • Experience managing promotions, merchandising, and customer service initiatives.
  • Exposure to retail expansion, store rollouts, or site evaluations will be advantageous.
  • Experience working with multiple business systems, reporting platforms, and operational data.
  • Strong commercial understanding with experience managing store profitability and operational costs.

Key Competencies

  • Retail Operations Management
  • Commercial & Financial Acumen
  • Multi-site Leadership
  • Sales Performance Management
  • Inventory & Stock Control
  • Supply Chain Coordination
  • Customer Experience Management
  • Team Leadership & Coaching
  • Stakeholder Management
  • Performance Reporting & Data Analysis
  • Operational Excellence
  • Strategic Planning
  • Problem Solving
  • Results Driven

What's on Offer

  • Join a growing organisation with an exciting and expanding retail footprint.
  • Lead a key business function with the opportunity to shape the future of the Juicery and Factory Shop channel.
  • Work closely with senior leadership to drive commercial growth and operational excellence.
  • Opportunity to make a measurable impact on sales performance, customer experience, and retail expansion.

If you are an experienced retail operations leader with a passion for commercial growth, operational excellence, and leading high-performing teams, we'd love to hear from you.

Apply today by submitting your detailed CV.

Please note: Only shortlisted candidates will be contacted.

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