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Open nowFirst seen 37 hours ago

IT ENGINEER

Boardroom Appointments3,354 open roles

Where
Johannesburg, South Africa
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Your applicationOpen nowIT ENGINEERBoardroom Appointments · Johannesburg, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 37 hours ago

The posting

IT ENGINEER

Location: Sandton, Johannesburg

Industry: Information Technology / Managed Services

A leading technology services organisation is seeking a hands-on IT Engineer to provide technical support, infrastructure assistance, and end-user support within a fast-paced, customer-focused environment.

This role is ideal for a technically strong and service-oriented IT professional who enjoys troubleshooting, supporting users, and working across a broad range of technologies in a dynamic support environment.

THE ROLE

You will be responsible for delivering front-line IT support while ensuring stable, secure, and efficient technology operations across the business.

The role combines technical troubleshooting, user support, systems administration, and operational support within a collaborative IT services environment.

KEY RESPONSIBILITIES

Technical Support & Troubleshooting

  • Acting as the primary point of contact for IT-related incidents and support requests
  • Providing hands-on support for hardware, software, and connectivity issues
  • Troubleshooting and resolving technical issues both remotely and onsite
  • Escalating complex incidents appropriately while ensuring resolution follow-through

Infrastructure & User Support

  • Supporting end-user devices, systems, and enterprise connectivity
  • Managing user accounts, access rights, and permissions in line with security protocols
  • Assisting with system reliability, backups, and operational continuity
  • Supporting IT standards, policies, and best practices across the organisation

Asset & Vendor Management

  • Maintaining accurate records of IT assets, inventory, repairs, and support activities
  • Coordinating with vendors for repairs, replacements, and specialist technical support
  • Assisting with equipment lifecycle management and operational readiness

Operational & Service Delivery Support

  • Supporting fast-paced operational and business environments
  • Monitoring backups and performing regular validation testing
  • Ensuring a high standard of customer-focused support delivery
  • Supporting business continuity and technical reliability initiatives

Travel & Onsite Support

  • Travelling to client or business sites where required
  • Providing onsite support and technical assistance across multiple locations
  • Supporting users directly within operational environments

WHAT WE ARE LOOKING FOR

Key Requirements

  • Degree, Diploma, or equivalent qualification in Information Technology or Computer Science
  • A+ and N+ certifications advantageous
  • Strong technical troubleshooting and support capability
  • Experience supporting hardware, software, and connectivity environments
  • Strong understanding of customer-focused IT support principles
  • Excellent verbal and written communication skills
  • Strong time management and organisational capability
  • Ability to manage multiple priorities within a fast-paced environment

Advantageous Skills

  • Exposure to managed services or enterprise support environments
  • Experience working within shift-based or 24/7 support operations
  • Understanding of backup management and operational support processes

WHO YOU ARE

  • A proactive and adaptable IT support professional
  • Customer-focused with strong interpersonal skills
  • Analytical and structured in problem-solving approach
  • A collaborative team player with strong work ethic
  • Passionate about technology and continuous learning
  • Comfortable working under pressure in dynamic support environments

WHY THIS ROLE

  • Opportunity to work in a fast-paced technology services environment
  • Broad exposure to enterprise IT support and infrastructure operations
  • Collaborative and high-performance team culture
  • Opportunity to develop technical and customer support expertise
  • Hands-on role with strong variety and growth potential
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Boardroom Appointments's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boardroom Appointments's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Boardroom Appointments's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

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