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Open nowFirst seen 41 hours ago

IT Engineer

Boardroom Appointments3,354 open roles

Where
Johannesburg, GP, South Africa
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Your applicationOpen nowIT EngineerBoardroom Appointments · Johannesburg, GP, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 41 hours ago

The posting

Key purpose:

We are looking to hire professionals, with or without experience, that are passionate about resolving IT related problems, as well as creating an enhanced customer experience for our clients. The candidate must have project management skills as well as time management skills in order to address issues logged by the clients in a professional and timely manner. The candidate must be able to do research and solve problems on a daily basis, as well as have the motivation to continually improve themselves by keeping up-to date with the latest trends and developments within the IT field. The successful candidate will work on a rotational shift schedule as our client operations run 24 hours 7 days a week as well as travel to client's sites as needed.

Duties and responsibilities:

  • Analyzing and interpreting the requests to ensure the classification, prioritization and escalation of the requests are correct.
  • Work closely with other teams to ensure the quick resolution of faults and the user and/or client are kept updated on the progress in relation to the resolution of the fault.
  • Identification of failures and short-comings in the current processes and escalate with recommendations.
  • Addressing the issues logged by the clients in a professional and timely fashion.
  • Be responsible for receiving, validating and logging service requests.
  • Tracking and updating logged requests.
  • Service Desk / Server / Desktop Support
  • Ability to troubleshoot hardware and software issues around Microsoft and Linux technologies
  • Ability to research and solve problems/challenges on a day-to-day basis
  • Must be able to adapt to change (Infrastructure and Environment)
  • Need to travel to clients site

Qualifications and experience:

  • Higher Certificate in IT / Higher Certificate in Information Systems
  • Higher National Diploma in Technology
  • Bachelors Degree in IT (advantageous)
  • A+ and N+ Certification
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Boardroom Appointments's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boardroom Appointments's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Boardroom Appointments's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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