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Open nowFirst seen 3 days ago

IT Infrastructure Operations Manager

Boardroom Appointments3,354 open roles

Where
Centurion, GP, South Africa
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Your applicationOpen nowIT Infrastructure Operations ManagerBoardroom Appointments · Centurion, GP, South Africa

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Minimum Requirements:

  • BSC Informatica / BCom Informatica or equivalent
  • Relevant IT Security Operations certification i.e., CISSM / CISSP ITIL certification
  • Financial management certification is an added advantage
  • Project Management certification and relevant experience is an added advantage
  • Minimum 10 years working experience in a network, data centre, IT service management, IT service desk and cyber security IT environment
  • Experience in operational technology will be an added advantage
  • Excellent knowledge of the data centre, network, IoT, cyber security, ITIL, EUC and Service Desk environment
  • Excellent Crisis management and Problem-solving skills
  • Service Delivery and Contract Management
  • Customer Service Orientation
  • Project Management skills
  • Presentation skills
  • Manage and maintain the relationship between Business IT Support and Business Infrastructure needs
  • Excellent MS Office skills
  • Excellent verbal and written communication skills
  • Research and evaluation skills of infrastructure, technology, and Operations solutions
  • Ability to build and maintain sustainable relationships with stakeholders
  • Business and financial acumen
  • Knowledge of different architecture and security frameworks

Responsibilities:

  • Responsible for the Operational Management of the companys data centre and network infrastructure, technology (including Operational Technology), IT Security, end-user computing (EUC) and Service Desk as a support function to the business.
  • Responsible for all operational aspects including day- to-day management of the relevant Support Teams, IT suppliers, ITIL processes and practices and associated reporting.
  • Guide and provide the delivery of IT Services in line with Business strategy to all customers with a key focus on enhancing and improving seamless end-to-end customer experience.
  • Manage all active and relevant IT Suppliers according to the services they deliver through the associated contracts.
  • Responsible for Business user relationship management and adherence to agreed OLAs.
  • Own, control, and manage all the processes for IT Operations on Hosted Infrastructure, Networks, Security, Service Desk and EUC environments
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