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Open nowFirst seen 45 hours ago

IT Support Assistant

Boardroom Appointments3,354 open roles

Where
Cape Town, WC, South Africa
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Your applicationOpen nowIT Support AssistantBoardroom Appointments · Cape Town, WC, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 45 hours ago

The posting

Responsibilities and Duties:

  • Assist with installing and configuring computer hardware, software, systems, networks, printers, and scanners.
  • Help monitor and maintain computer systems and networks.
  • Respond to basic service issues and requests under supervision.
  • Provide support and guidance to company staff in the use of various technologies.
  • Assist with setting up accounts for new users and managing login credentials.
  • Help with inventory management of IT equipment and supplies.
  • Participate in testing and evaluating new technology under guidance.

Qualifications:

  • High school diploma required; further education or certification in Computer Science, Information Technology, or related field is a plus.
  • Basic understanding of computer systems, mobile devices, and other tech products.
  • Willingness to learn and to pursue further training and certification.

Skills:

  • Basic troubleshooting and problem-solving skills.
  • Good communication and interpersonal skills.
  • Familiarity with internet security and data privacy principles is advantageous.
  • Comfortable using a variety of operating systems and software applications.
  • Ability to follow instructions and collaborate with team members.

Experience:

  • Prior experience in IT support or a similar role
  • Hands-on experience with Windows and/or macOS environments preferred.

Working Conditions:

  • In-office role with occasional need to visit other locations within the company.
  • May involve lifting of moderately heavy items, such as computers and printers.

Performance Goals:

  • Achieve steady improvement in response times to IT support tickets.
  • Maintain positive feedback from staff interactions and support provided.
  • Successfully complete internal training modules and pursue relevant certifications as directed by management.
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Boardroom Appointments's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boardroom Appointments's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Boardroom Appointments's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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