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Open nowFirst seen 46 hours ago

Junior Application Support Engineer

Boardroom Appointments3,354 open roles

Where
Midrand, GP, South Africa
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Your applicationOpen nowJunior Application Support EngineerBoardroom Appointments · Midrand, GP, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 46 hours ago

The posting

Minimum Requirements:

  • IT National diploma - preferred
  • 1 to 2 years relevant experience
  • Linux and Oracle experience

Advantageous:

  • Certified AWS Cloud practitioner
  • Experience with testing and deploying within a Cloud environment
  • Big Data exposure
  • Use of Automation tools
  • Able to work as a DevOps Engineer

Responsibilities:

  • Participation in complete life cycle of support issues from call logging, initial investigation, recreation, SQL scripting for data solutions, testing and liaison with stakeholders regarding delivery of fixes.
  • Provide specialised investigation and analysis to ensure data integrity of the provisioning applications and billing systems.
  • Assisting with coordinating and recreating of production issues on testing and QA environments
  • Assisting with coordinating and running of SQL queries against Oracle databases to extract and analyse data
  • Understanding clients business processes, procedures and requirements
  • Advise and assist with the making of configuration amendments to the client systems using Linux and Oracle
  • Advise and assist with solutions for temporary workarounds
  • Verification and deployment of software release items for production implementation
  • Answering customer and internal technical system related queries
  • Review and improve operational requirements relating to the systems business processes
  • Advise and train analyst/support teams with system investigations and support processes
  • Familiarize and advise on the technical support requirements for major events
  • Perform the above on a shift basis
  • Participate in the support team standby schedule
  • Change Management
  • Ensure all incidents and support requests are addressed within the set SLA and OLA levels
  • Assist with Month End activities and reporting
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