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Open nowFirst seen 37 hours ago

Key Account Manager

Boardroom Appointments3,354 open roles

Where
Johannesburg, GP, South Africa
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Your applicationOpen nowKey Account ManagerBoardroom Appointments · Johannesburg, GP, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 37 hours ago

The posting

Duties and responsibilities:

  • Develop and maintain business relationship with customers
  • Gain in-depth understanding of the customers business and industry
  • Identify key role players and develop and maintain a personal professional network with relevant decision makers
  • Develop and maintain an account plan within the context of the customers objectives and segment strategy
  • Understand the customers requirements and implement customer business growth strategies in conjunction with the company's delivery and support functions
  • Ensure that all sales deadlines are met.
  • The Account Manager serves as the primary contact liaison and take full accountability for account health.
  • Manage internal departmental escalations Conduct regular customer meetings at their premises
  • Understand clients' business and generate new ideas.
  • Build trust, credibility, and client referrals.
  • Maintain or improve account profitability by customizing solutions as per customer requirements provide input and align to broader company strategies and business initiatives.
  • Identify new market opportunities by selling and integrating compants offerings to new and existing clients
  • Develop, review and implement a detailed account plan for assigned accounts
  • Conducts business professionally and ethically by adhering to all company policies, procedures and business ethics codes
  • Develop a spirit of camaraderie by initiating social events / team building events with customers.
  • Compile motivation for refunds and credit notes
  • Keeping accurate records of discussions or correspondence with customers
  • Responsible for generating leads and developing a pipeline for the sales segment
  • Identify and establish relationships in new and existing geography and segments
  • Provide pre-sales and after-sales assistance in bid/tender processes
  • Manage customer relationships with allocated and new clients
  • Deliver presentations and propose consultation-based solutions
  • Keep abreast on the market changes and have a broad understanding of Telecommunication Services, Frameworks, Technologies.
  • Have clear understanding of customer business, technology and strategies.
  • Decides on customer call cycle
  • Decides on client account plan
  • Decides on appropriate proposals for relevant client
  • Accountable for customer relationships with allocated and new clients
  • Accountable for generating leads and developing a pipeline for assigned sales segments across the company
  • Accountable for tracking and recording sales activities assigned accounts on SFDC
  • Accountable for customer engagement
  • Accountable for achieving of assigned sales targets

Qualifications and experience:

  • Relevant Diploma
  • 3 years knowledge and proven track record in Sales
  • Business Acumen Essential
  • Proficient in MS Office Essential
  • General understanding of Small and Medium Business Essential
  • Technical knowledge within OCT or Telecommunications Essential
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boardroom Appointments's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Boardroom Appointments's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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