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Open nowFirst seen 2 days ago

Operations Manager

Boardroom Appointments3,354 open roles

Where
Ekurhuleni, GP, South Africa
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Your applicationOpen nowOperations ManagerBoardroom Appointments · Ekurhuleni, GP, South Africa
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The clock on this job

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11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Minimum requirements:

  • 5-8 years of experience in the logistics/warehouse industry with management roles and responsibilities for at least 4 of the 5-8 years
  • Management and leadership skills
  • Computer literate
  • Good communication skills
  • Organisation skills
  • Ability to identify non-conformances as well as opportunities for improvement
  • Ability to make decisions
  • Ability to analyse data
  • Working knowledge of warehousing and stock control practices
  • Company's SOPs pertaining to the operation
  • Client requirements including cut off times and KPIs
  • Financial principles, budgets, P&L, G&Ls and invoicing
  • HR and IR regulations, policies, processes and procedures
  • Internal and external services pertaining to the operation
  • Company IT systems, their role and how they work as well as client IT systems where relevant
  • Packaging standards and requirement for warehousing and distribution purposes
  • Warehouse layout, ABC calculations and inventory positioning techniques
  • Company policies and procedures
  • Occupational Health and Safety Act 1993 and the requirements thereof
  • ISO 9001 standard
  • Use of equipment and maintenance costs

Responsibilities:

  • Ensure that all Standard Operating Procedures are known, understood, documented, in place, managed and maintained and enforced
  • Understand and know how to make use of the various systems in the business
  • Ensure optimal storage of stock through maximum utilisation of space (ABC)
  • Ensure cycle counts are carried out daily to maintain high stock accuracy levels with minimal losses
  • Ensure stock takes are carried out as per the company and customer requirements
  • Ensure that all stock is checked and put away on a daily basis
  • Ensure that all queries are resolved within 24 hours
  • Review operational performance highlighting opportunities for improvement and increased productivity and implementing improvements
  • Ensure that all required reports are compiled, analysed and reported on to senior management as per the required periods
  • Ensure action based on analysis of report information
  • Ensure that the WIP report and statuses are maintained and that all PODs are controlled
  • Ensure that discipline is instilled and maintained in the operation
  • Provide support to ensure that all orders are planned, picked and dispatched on time and correctly, in line with all company Standard Operating Procedures
  • Ensure procedures are in place to ensure minimal, if not no claims occur
  • Report to management on the functioning of the operation
  • Manage and maintain master data including product master and delivery point master applicable to the operation
  • Ensure that all the IT systems are working reliably and effectively
  • Maintain a good relationship with the customer
  • Manage, report on and resolve customer complaints and compliments
  • Manage the expectations of the customer and ensure high quality service levels
  • Establish and maintain the organisational structure to ensure adequate staffing by recruiting and placing capable staff in order to meet operational requirements
  • Ensure succession planning within the operation
  • Monitor staff performance
  • Manage leave, time and attendance of all staff
  • Drive skills development of staff through training and other initiatives as regularly as required
  • Identify problem areas and initiate IR and HR processes as required
  • Ensure that all HR and payroll records are in place and maintained (Job profiles, competencies, appraisals, wages etc)
  • Ensure that all staff are well managed, to improve productivity, reduce overtime and ensure that staff are motivated and productive
  • Quality, Health and Safety and KPIs
  • Ensure that customer KPIs are known, understood, measured, managed, maintained and reported on monthly
  • Ensure continuous improvement receives focus and is implemented
  • Ensure pro-active actions are taken within the operation
  • Ensure that all QMS procedures are implemented and maintained within the operation.
  • Ensure NCRs/NCPs and IOs are raised daily and staff is motivated to use the system to improve the operations.
  • Ensure that all NCRs/NCPs and IOs are closed off within the required lead times (5 working days)
  • Ensure that QMS targets and objectives are managed and maintained
  • Ensure standards of Health and Safety are maintained and that the requirements of the Occupational Health and Safety Act
  • Ensure that all monthly checks are carried out as required
  • Maintain housekeeping standards on a daily basis
  • Ensure that budgets are effectively managed and maintained
  • Manage and control all costs within the operation to maintain minimum costs
  • Manage the operational profit and losses month to month and report on its status to senior management
  • Make operational decisions which will improve the bottom line in parallel with operation efficiencies
  • Ensure that all additional operational expenditures (sundry billing) are authorised and recovered where applicable
  • Review and comment on monthly operating expenditures
  • Manage and maintain low levels of overtime with the goal to eliminate
  • MHE and Asset Management
  • Ensure that the facility, stock and assets are adequately secured and that all Loss Control policies and procedures are implemented
  • Ensure that assets are well maintained, accounted for and reported on as required
  • Ensure all MHE requirements in terms of licences, services, load tests, inspections and training are managed and maintained according to regulatory and company requirements
  • Ensure that all assets and MHE are optimally utilised
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