The posting
Programme Manager
Programme Implementation / Programme Planning & Approach
- Participate in pre-programme engagement meetings to understand programme requirements
- Define programme objectives, benefits, and develop clear metrics to measure delivery of agreed benefits post go-live
- Responsible for setting up project governance for assigned programmes and driving adherence to agreed governance and controls
- Outline programme deliverables and timelines
- Unpack programmes into project workstreams and work packages
- Implement a programme communication strategy
- Ensure appropriate monitoring and support is in place post go-live on all projects
- Manage time, budget, quality, and scope on all programmes/projects in the portfolio
- Manage and chair programme steercos to executives
PM Delivery Management
- Provide clear direction & support, foster open communication, and resolve conflicts at programme level
- Promote the building of a collaborative/conducive team culture
- Review and ensure quality of work in the project meets the set expectations and standards
- Achieve programme objectives by active involvement and continuously reviewing and improving operational methodologies
- Manage stakeholder relationships effectively at all levels
Cross-Project Dependency Management
- Proactively manage dependencies and ensure alignment on delivery across Group Tech
- Proactively manage deviations on the set timelines and actively manage stakeholder expectations
Programme RAIDs (Risks, Assumptions, Issues, Dependencies) Management
- Implement risk management strategies and review project RAIDs and activities that could pose a risk to the programme
- Effective problem management (preventative & reactive) on the programme
- Manage overall programme RAIDs
Change Management
- Drive organisational change processes and change management on the programme
- Manage operational handover to lines of business (with focus on minimal impact to business) and run post-launch war-rooms
Stakeholder Management
- Manage and chair internal programme sessions with project managers and delivery managers across the organisation
- Proactively manage stakeholders through effective communication and reporting
Benefits / Value Realisation
- Ensure programmes deliver the intended benefits by identifying, planning, and tracking these benefits throughout the project lifecycle, and confirming their achievement after project completion
- Support Business drive to achievement of strategic and operational targets
Qualifications
- A Bachelors Degree or Equivalent NQF Level 7 Qualification in Business / Project Management / Engineering Required
- Project Management certification (PMP® / Prince2® / Agile or similar) Required
- Change Management Knowledge Required
Experience
- A minimum of 8+ years of relevant work experience (within Project Management)
- Programme / Project Management
- Proven track record in delivering complex cross-functional projects
- Proven track record in delivering digital / OTT projects



