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Open nowFirst seen 5 days ago

Sales and Service Head

Boardroom Appointments3,354 open roles

Where
Boksburg, GP, South Africa
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Your applicationOpen nowSales and Service HeadBoardroom Appointments · Boksburg, GP, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Key purpose:

The purpose of the Sales and Servicing Head is to achieve the growth imperatives of the business aligned to the business unit strategy.

Duties and responsibilities:

  • Contribute and take ownership of the development of the divisional strategy with particular focus on the market requirements, and sales and servicing elements of the strategy
  • Lead sales and servicing business operations to ensure that retention and new business targets are met
  • Contribute to the development of appropriate pricing strategies through market intelligence and client profitability analysis
  • Continuously evaluate market demand and contribute to ensuring service offerings are evolved to meet demand in a profitable manner
  • Ensure that the sales and servicing divisional structure is developed, resourced, and optimised to execute against the strategy and divisional requirements in collaboration with Sales and Marketing Executive
  • Build sales and servicing team capabilities to understand market demands and to make recommendations to evolve service offering to meet demand
  • Participate as a member of the Sales and Servicing Leadership team and contribute to the development of Sales and Servicing group strategy, methodologies, technologies, practices, policies, and processes
  • Contribute to, and execute appropriate marketing initiatives within division
  • Ensure active engagement and direct support with new and current clients by sales and servicing teams
  • Provide key insights to support the RTT business review process and take corrective actions to ensure the successful achievement of targets
  • Ensure active communications within sales and servicing teams and drive a high performing, service orientated and collaborative culture in division, between divisions, and support functions
  • Develop a highly skilled and engaged workforce within the functional area through the effective selection, onboarding, development, and management of talent
  • Drive continuous improvement within area of accountability whilst ensuring compliance to applicable statutory and regulatory requirements

Qualifications and experience:

  • 10 -12 years of experience of which 5 years is at a senior management level within sales and servicing environment (essential)
  • Bdegree at NQF level 7 or equivalent in commerce or similar field (essential)
  • Honours level in commerce or similar (desirable)
  • Broad experience in SA logistics market
  • Road Freight and logistics specific industry knowledge
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One press. We do the rest.

  1. A CV for this posting

    Written against Boardroom Appointments's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boardroom Appointments's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Boardroom Appointments's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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