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Open nowFirst seen 5 days ago

SAP Business Support Specialist OT

Boardroom Appointments3,354 open roles

Where
Johannesburg, GP, South Africa
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Your applicationOpen nowSAP Business Support Specialist OTBoardroom Appointments · Johannesburg, GP, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

9 Month Contract - Hybrid

Key Roles and Responsibilities:

  • Maintain the Integrity of the SAP PM Work Management Process
  • Focus is on Continues improvement rather than day to day incidents
  • Train Business users and SSAs on SAP changes
  • Take accountability for the Change Process in SysAid
  • If there are problems that the SSA cannot resolve they need to assist in resolving
  • Engage with manager, Business Process Custodian (BPC) and Regional Process Owners (RPOs) on continuous business improvement opportunities
  • Analyse business requirements, interpret and capture them in a business requirements document (BRD)
  • Assist in the functional preparation of Business Process Procedures and Documents, Test Scenarios, End-user documentation and User manuals
  • Identify gaps in current global/ local business processes and ensure optimisation
  • Assists the local SAP Support Analysts (SSAs) measure the SSAs effectiveness and facilitate any required training and support
  • Participate in regional governance structures
  • Review quality assurance activities for the functional area. i.e., regression testing, testing of change requests and bug fixes
  • Work with the Business Lead to manage requirements from Third Party non-SAP suppliers i.e., interfaces to the application
  • Work with the Global Access and GRC team to ensure process optimisation, regional fit and compliance with statutory requirements, legislative regulations, policies, work standards and governance requirements.

Knowledge, Skills and Attributes:

  • Compliance to all process for all incidents, requests and changes (e.g. Manage Requirements, Critical Incident process etc.)
  • Effective Service Level Management:
  • Engagement Survey - Improvement Plan
  • Ensure all global and regional vendors deliver against all agreed SLAs
  • Ensure compliance to all IM policies and report on all matters pertaining to non-compliance
  • Ensure compliance to SOX, King IV and all other relevant governance requirements
  • Ensure full compliance to IM PMO processes (e.g. gate reviews etc.)
  • Living the Values
  • Maintain good inter-departmental relationships
  • Participate in Monthly Incident, Request, Problem, Change and Project Review Meetings
  • Staff development via formal training where required
  • Strategic roadmap agreed with requested and initiatives delivered against expectation
  • Timeous completion of ad hoc requests
  • Timeously update, maintain and action all items on SysAid

Academic Qualifications and Certifications:

  • Bachelors or equivalent degree in Information Technology / Business Management / Finance
  • At least 5 years experience in SAP PM in similar role
  • In-depth understanding of the Asset Management and Supply Chain landscape
  • Experience in change management, system integration and solution design
  • Global experience

Skills Summary

Data Warehousing (DW), Financial Forecasting, Microsoft Office, Microsoft Power BI, Project Management, Service Models, Workflow Process

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boardroom Appointments's form

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  4. Every reply, sorted

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