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Open nowFirst seen 2 days ago

Security Engineer

Boardroom Appointments3,354 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowSecurity EngineerBoardroom Appointments · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Key purpose:

The Security Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions.

Duties and responsibilities:

  • Monitors client infrastructure and solutions
  • Identify problems and errors prior to or when they occur
  • Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
  • Investigate first line incidents assigned and identified the root cause of incidents and problems
  • Fulfil the full requests following agreed procedures
  • Provide telephonic or chat supports to clients when required
  • Execute approved maintenance activities including patching and configuration changes
  • Follow the required handover procedures for shift changes to ensure service continuity
  • Report and escalate incidents where necessary
  • ·Ensure the efficient and comprehensive resolutions of incidents and requests
  • Proactively identify opportunities for work optimization
  • Update existing knowledge articles or create new ones
  • Identify opportunities for work optimization including opportunities for automation of work request fulfillment, incident resolution and other general process improvement opportunities.

Qualifications and experience:

  • Bachelors degree in Computer Science, Electrical Engineering, or related field required
  • Diploma, degree or relevant qualification in IT/computing (or relevant proven work experience)
  • Entry level experience with troubleshooting and providing support required in network/data center/systems and storage administration
  • Fortinet NSE1-3
  • Linux LPI
  • Up to date and relevant ITIL certification
  • Cisco Certification
  • NSE 4/5/6
  • VMware Certified Professional vSphere
  • IP, WINS, DHCP, DNC, etc
  • MS Office, MS Outlook, Symantec Backup Exec, Symantec Endpoint Protection, Symantec System Recovery, Citrix Go-To-Assist.
  • MS Active Directory
  • MS Windows Server
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boardroom Appointments's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Which posting, which company, which city
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