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Open nowFirst seen 3 days ago

Security Operations Manager

Boardroom Appointments3,354 open roles

Where
Cape Town, Western Cape, South Africa
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Your applicationOpen nowSecurity Operations ManagerBoardroom Appointments · Cape Town, Western Cape, South Africa
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Security Operations Manager

Qualifications

  • Degree in Computer Science or similar (preferable)
  • Security practitioner certifications such as: Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM)
  • Professional IT security management certifications, such as: ITIL Foundation COBIT Foundation Certified Ethical Hacker (CEH)
  • ISACA CRISC (Certified in Risk and Information Systems Control) advantageous
  • Membership in professional bodies such as: (ISC)² ISACA

Experience

  • 4-5 years' proven experience in: Security Management SOC Manager or Team Leader role in a SOC environment
  • Extensive experience in: Security Engineering and SOC leadership Governance and stakeholder management
  • Proven track record in mentoring Security teams
  • In-depth knowledge of: Network technologies (protocols, design concepts, access control) Security technologies (firewalls, endpoint protection, endpoint detection and response, encryption, data protection, privileged access, etc.)
  • Leadership and technical experience in: SOC and/or Incident Response environments Governance standards including ISO 27001, SOC 2 Type 1/2, COBIT, and ITIL

Role Responsibilities

  • Lead the operational Managed Security Service delivery on a 24x7 basis in The Company
  • Recruit, hire, and train Security Engineering team members in line with HR processes
  • Oversee incident response plans, workflows, and standard operating procedures (SOPs)
  • Act as the escalation point for all critical security incidents
  • Coordinate incident response and triage efforts with the Cyber Incident Response team
  • Manage dashboards and reporting with actionable metrics, including: KPIs Monthly reports Threat advisories Incident response and threat monitoring metrics
  • Review and enhance SIEM use cases and response runbooks
  • Collaborate with internal and external stakeholders to detect, prevent, and respond to threats
  • Align incident management between the SOC, Security Engineering, Managed Services, and Customer IT teams
  • Conduct performance reviews, leave approvals, and manage salary/bonus processes for SOC and Security Engineering team
  • Ensure effective use of the ServiceNow incident and response system, including case quality and closure
  • Oversee periodic review of audit trails, system logs, and monitoring data for compliance
  • Participate in and lead annual security audits
  • Lead war rooms for major cybersecurity incidents
  • Support presales by showcasing SOC capabilities to current and prospective clients
  • Participate in proposal scoping and preparation for security opportunities
  • Collaborate with Solutions team and Account Managers to develop and retain SOC customers
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