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Senior Business Analyst (AI)

Boardroom Appointments3,354 open roles

Where
Midrand, South Africa
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Your applicationOpen nowSenior Business Analyst (AI)Boardroom Appointments · Midrand, South Africa
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Share of postings closed within
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  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Senior Business Analyst (AI)

Location: Midrand (Hybrid – 3 Days Onsite, 2 Days Remote) Contract Duration: Initial 12 Months (with the intention to extend for a further 8 months)

Drive AI Innovation. Shape Business Solutions. Deliver Measurable Value.

An established organisation is seeking an experienced Senior Business Analyst (AI & Intelligent Automation) to join a strategic AI delivery team focused on identifying, shaping, and delivering innovative AI and automation solutions.

This is an exciting opportunity for a Business Analyst with strong analytical, technical, and stakeholder management skills who can bridge the gap between business and technology. The successful candidate will play a key role in discovering opportunities, defining requirements, supporting delivery, and ensuring AI and Intelligent Automation solutions deliver measurable business value.

Key Responsibilities

Business Analysis & Use Case Discovery

  • Conduct discovery workshops with business stakeholders to understand business processes, pain points, and opportunities.
  • Analyse existing processes and identify opportunities for AI, machine learning, intelligent automation, or process improvement.
  • Assess solution feasibility, including data availability, process maturity, technical fit, and business readiness.
  • Develop business cases supported by measurable benefits and realistic assumptions.
  • Maintain and prioritise the pipeline of AI and automation opportunities.

Requirements Gathering & Solution Design

  • Produce current and future-state process models using BPMN or similar methodologies.
  • Document functional and non-functional requirements, user stories, and acceptance criteria.
  • Analyse business rules, exception scenarios, and data requirements.
  • Define performance, security, audit, compliance, and operational requirements.
  • Collaborate with engineering teams to ensure requirements are complete, accurate, and delivery-ready.

Delivery & Testing Support

  • Support Agile delivery teams throughout the software development lifecycle.
  • Participate in backlog refinement, sprint planning, demonstrations, and defect resolution.
  • Design and execute test scenarios, including user acceptance testing.
  • Support production deployments, hypercare, operational handover, and documentation.
  • Produce user guides, runbooks, and standard operating procedures.

Data Analysis & Governance

  • Analyse and validate data sources, quality, ownership, lineage, and accessibility.
  • Establish baseline metrics and support benefit measurement after implementation.
  • Ensure solutions comply with governance, privacy, security, and regulatory requirements.
  • Work closely with technical teams to resolve integration, platform, and data dependencies.

Stakeholder Engagement

  • Facilitate workshops with business and technical stakeholders.
  • Translate complex business requirements into practical technology solutions.
  • Present findings, recommendations, and solution options to stakeholders.
  • Mentor junior analysts and contribute to continuous improvement within the Business Analysis function.

Minimum Requirements

  • Bachelor's Degree in Information Systems, Engineering, Computer Science, Business, or a related field.
  • 6+ years' experience in Business Analysis within enterprise environments.
  • Minimum 2 years' experience supporting AI, Machine Learning, Data, or Intelligent Automation initiatives.
  • Proven experience taking solutions from discovery through implementation and business adoption.
  • Strong Agile delivery experience within cross-functional teams.
  • Experience working with business stakeholders across multiple business functions.

Technical Requirements

  • Business Analysis
  • AI & Intelligent Automation
  • Business Process Analysis
  • BPMN or Process Modelling
  • Requirements Gathering
  • Functional & Non-Functional Requirements
  • User Stories & Acceptance Criteria
  • SQL
  • Data Analysis & Validation
  • GCP or AWS Cloud Platforms
  • APIs & Integration Patterns
  • Agile Delivery
  • User Acceptance Testing (UAT)
  • Data Governance
  • POPIA & Compliance

Preferred Experience

  • CBAP, CCBA, or IIBA Business Analysis certification.
  • Lean, Six Sigma, or Process Improvement qualifications.
  • Experience with Robotic Process Automation (RPA), Intelligent Document Processing, or Workflow Automation.
  • Telecommunications, financial services, or large enterprise experience.
  • Exposure to AI solution patterns, LLMs, and Intelligent Automation platforms.

We're Looking For Someone Who Is

  • An exceptional problem solver with strong analytical thinking skills.
  • Comfortable facilitating workshops and engaging with senior stakeholders.
  • Highly organised with excellent documentation and communication abilities.
  • Curious, inquisitive, and able to challenge assumptions constructively.
  • Detail orientated while maintaining a strong commercial focus.
  • Comfortable working in Agile environments and collaborating across multidisciplinary teams.
  • Passionate about using AI and automation to improve business outcomes.
  • Able to manage multiple priorities within a fast-paced environment.

Why Apply?

This is an opportunity to work on enterprise-scale AI and Intelligent Automation initiatives that are transforming business operations. You'll collaborate with high-performing technology and business teams while helping shape innovative AI solutions that deliver measurable business value.

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