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Open nowFirst seen 5 days ago

Senior Business Analyst

Boardroom Appointments3,354 open roles

Where
Sandton, South Africa
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Your applicationOpen nowSenior Business AnalystBoardroom Appointments · Sandton, South Africa
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Senior Business Analyst - 7 Month Contract

Key Responsibilities

  • Identify, control, and escalate potential risks that may increase costs.
  • Manage costs or expenses within the approved budget to achieve cost efficiencies.
  • Deliver on operational and cost targets, ensuring minimal wastage.
  • Ensure customer service excellence aligned with organisational values and service standards.
  • Build and maintain professional, trust-based relationships with customers.
  • Collect and analyse customer feedback to fully understand needs and enhance service delivery.
  • Exceed customer expectations through innovative and appropriate solution application.
  • Provide clear and relevant product/service information to customers.
  • Foster collaborative relationships within the area of specialisation.
  • Develop integrated business analyses and projections for strategic decision-making.
  • Review current processes using operational metrics, and propose process optimisations.
  • Provide recommendations to peers, supported by documentation and benchmarks.
  • Partner with the Business Analyst Manager to conduct workshops and gather/document business requirements.
  • Guide and quality assure business unit and product house projects.
  • Identify project risks during requirements gathering to ensure successful project completion.
  • Coordinate with project stakeholders to manage interdependencies and resolve issues.
  • Collaborate with business units to prioritise and rationalise initiatives.
  • Provide regular status updates to stakeholders.
  • Ensure due diligence throughout project lifecycle (pre-, during, and post-implementation).
  • Offer fit-for-purpose solutions with flexibility and customisation for efficiency.

Qualifications

  • Minimum: Bachelors Degree in Business Administration, Information Systems, or a related field. Preferred: Certification in Business Analysis; specialised training in data analysis or process improvement.
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