Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 3 days ago

Senior Specialist: Network Engineer

Boardroom Appointments3,354 open roles

Where
Johannesburg, GP, South Africa
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Specialist: Network EngineerBoardroom Appointments · Johannesburg, GP, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Minimum Requirements:

  • Matric, Diploma or Degree
  • National Diploma: Information Technology (Required)
  • 5 - 10 years of progressive, professional experience with Cisco Architecture
  • Cisco - High level certifications (Architect)
  • Architecture specialisation
  • CCIE or equivalent certification(s)
  • ITIL - advantageous
  • Demonstrated skills, knowledge and experience in Architecture
  • Detail orientation, proven organisational skills and high degree of accuracy
  • Working knowledge of relevant local labour legislation
  • Practical knowledge of remuneration
  • Strong oral and written communications skills
  • Excellent negotiation skills
  • Experience of partnering with line management and the Architecture team to produce long term Architecture strategies
  • Good knowledge of Architecture systems
  • An understanding of employee engagement that is beyond the theoretical and can demonstrate it with practical examples of how to improve it in the workplace
  • Excellent prioritisation skills
  • Strong influencing and conflict resolution skills
  • Excellent practical knowledge Human Capital Management theories and principles
  • Strong practical knowledge of all areas of Architecture: change management, performance management, learning and development, workforce planning, Architecture analysis, tender development and input
  • Ability to maintain supreme levels of ethical behaviour and confidentiality
  • Strong management skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and within teams
  • Ability to initiate/manage cross functional teams and multi-disciplinary projects
  • Ability to identify opportunities for improvement
  • Ability to impart and share knowledge and skills
  • Ability to work in a fast-paced environment and under pressure

Responsibilities:

  • To provide guidance and support on network solutions, and the associated services
  • Ensure that you assigned team attends to all calls in timeously and effectively manner to the satisfaction of the customer
  • Ensure that all requests for assistance received via the company Service Desk are attended to accurately and efficiently
  • Where required, to provide customers with updates or feedback on calls that is logged on the call logging system
  • Manage escalations
  • Monthly Client meetings
  • Monthly reports to clients and management
  • Attend to War Rooms
  • Assist Network team to meet identified SLAs
  • Actively support team on common goals and participate in high team performance
  • Provide 24x7 technology platform and customer support on a rotating basis
  • Continuous broadening of own technical skills and problem solving
  • Ensure team members maintain current certifications and future required certifications
  • Engaging in formal and informal knowledge transfer
  • Time management in accordance with Customer service requests and SLA
  • Ensure that Network Solutions are monitored and proactively managed to required service levels and administered for the customer
  • Manage all assigned staff on AOT
  • Perform Performance appraisals
  • Attend to staff performance improvement plans when required to.
  • To perform high level support for day to day operations to your assigned team members
  • Oversee / Attend to OEM interventions when required on Network equipment
  • Management of customer expectation and perception
  • To successfully complete all training and to maintain certification requirements to fulfil job specifications
  • Standard Operating Requirements
  • Complete all Incidents within SLA requirements
  • Coordinate service request resolution
  • Skills Transfers
  • Manage Team members
  • Manage OEM Certifications
  • Identify Training requirements with in your team and the wider network team
  • Arrange and have regular Workshops
  • Monitor and have Regular firmware upgrades completed for SLA Clients
  • Build and guide a high performing team by providing leadership, role clarity, training and career development
  • Ensure open communication channels with staff and implement change management interventions where necessary
  • Develop and implement a training plan in order to build and develop skills within the team
  • Encourage knowledge transfer through the implementation of a knowledge transfer plan and drive a continuous improvement philosophy
  • Actively participate in leadership team and develop skills of own team
  • Promote a company centric and partnership approach to develop strong relationships with other working groups and ensure adherence to Group governance.
  • Closed calls (Incidents) within specified priority times (SLA) by the team target 100%
  • All requests and Projects completed on time by the team - Due Date
  • Make sure that all calls are updated timeously and with full accurate details
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Boardroom Appointments's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boardroom Appointments's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Boardroom Appointments's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.