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Open nowFirst seen 44 hours ago

Technical System Analyst

Boardroom Appointments3,354 open roles

Where
Randburg, GP, South Africa
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Your applicationOpen nowTechnical System AnalystBoardroom Appointments · Randburg, GP, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 44 hours ago

The posting

Contract position

Hands-on experience with some of the following disciplines:

  • Oracle, DQL Server, MySQL
  • Web Methods
  • Web Services
  • Automation/ Scheduling tools/ frameworks
  • SOA
  • F5
  • SQL Server Integration Services
  • SQL Server Reporting Services
  • ESB
  • Microsoft Frameworks (CSF, CCF, etc)
  • Working knowledge of AP-based services (e.g. REST, SOAP)
  • Scripting with any language
  • Amazon Web Service (AWS)
  • Experience working in a high availability environment with multiple operational instances
  • Facilitation
  • Investigative/ Fact Finding
  • Structured analysis
  • Command of the English Language
  • Excellent Communication Skills

Responsibilities:

  • Understand the nature and business impact of requests, perform the required analysis.
  • Provide 2nd Line support for technical and functional solutions.
  • To provide high quality and technical application and systems support to customers and internal business functions
  • Provide a second line support service to NOC
  • Resolve calls logged within the agreed MTTR (Mean time to resolve) is within the agreed SLAs
  • Ensure Incident/ Request updates are at an acceptable quality
  • Document and provide analysis of defects to solution teams
  • Create diagnostic scripts and other aids per system e.g. simple diagnostic question sheets, historical records, known error lists, predefined extract scripts
  • Proactively monitoring and fixing of systems, data related errors
  • Collaborate with the Solution Delivery team, Architectural team in planning, design, architecture and configuration of the technical platforms for the Application and Support portfolio
  • Participation within deployment handover sessions
  • Be available to the business and support leads for operational support
  • Ensure the consistency and stability of the environment and produce SOP for the day-to-day operation
  • Minimizing the adverse impact of Incidents and problems on the business and preventing reoccurrence of Incidents
  • Develop and improve reports to meet SLAs and communicate performance to stakeholders
  • Provide weekly and monthly reporting on team activity
  • Consult with business to identity business problems and opportunities to enhance existing processes
  • Provide advice in the support and maintenance of the systems
  • Stay current on industry practices and trends and contribute to continuous improvement using technology and improvement of processes
  • Create monthly reports to track progress of solutions against identified benefits



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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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