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Open nowFirst seen 42 hours ago

UCC Engineer

Boardroom Appointments3,354 open roles

Where
Johannesburg, GP, South Africa
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Your applicationOpen nowUCC EngineerBoardroom Appointments · Johannesburg, GP, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boardroom Appointments's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 42 hours ago

The posting

Required Experience

  1. UCC Solutions Implementation: Proven experience in fulfilling customer orders and implementing UCC solutions and products. Specific experience with the following UCC solutions:SIP Trunks Hunt Lines HPBX (Hosted Private Branch Exchange) MPBX (Managed Private Branch Exchange) Contact Centre Solutions WebEx Operator Connect Microsoft Teams (including Direct Connect) Call Recording Solutions
  2. Technical Proficiency: Experience with NetAxis APIO. Experience with BroadWorks. Familiarity with Yealink and Polycom phones.

Required Certifications

  1. Networking and Communication Certifications: CCNA (Cisco Certified Network Associate) Ribbon SBC (Session Border Controller) Certification BroadWorks Certification
  2. UCC Specific Certifications: WebEx Technical Certification Call Cabinet Training

Responsibilities

  • Implement and configure UCC solutions for various clients.
  • Work closely with customers to understand their requirements and deliver tailored UCC solutions.
  • Integrate and troubleshoot SIP trunks, Hunt Lines, HPBX, MPBX, and Contact Centre solutions.
  • Set up and manage WebEx, Operator Connect, and MS Teams Direct Connect.
  • Configure and maintain Call Recording solutions.
  • Utilize NetAxis APIO and BroadWorks platforms effectively.
  • Ensure seamless operation of Yealink and Polycom phones within the UCC ecosystem.
  • Provide technical support and training to clients on deployed solutions.
  • Stay updated with the latest industry trends and technologies related to UCC.
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boardroom Appointments's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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