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Open nowPosted 4 days ago

Service Manager

Bobcat - Gateway Dealer Network33 open roles

Where
Fort Pierce, Florida
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Your applicationOpen nowService ManagerBobcat - Gateway Dealer Network · Fort Pierce, Florida

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Bobcat - Gateway Dealer Network postings stay open a median of 22 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted 4 days ago

Bobcat - Gateway Dealer Network median: 22 days open

The posting

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Service Manager

Bobcat is looking for a talented Service Manager to assign and direct all work performed within the service department. The successful candidate will have a hands-on approach and will be committed to implementing strategies that increase the productivity of the service department and elevating the customer experience.

Service Manager

$65,000-$75,000

Plus, OneTeam Bonus Program

Monday-Friday

Great Benefits!

Essential Job Functions:

  • Developing and maintaining high levels of customer satisfaction; including listening effectively to customer’s concerns and resolving any conflicts with customers (both internally and externally)
  • Recruit, train, and supervise Service Advisors and a team of Technicians. Weekly review of technician efficiencies, annual performance reviews, and handling disciplinary actions are included in the role.
  • Direct and maintain the daily operations of the service department, including expenses and profitability of the service department.
  • Keep accurate safety records, document service actions, lead discussions, and conduct meetings.
  • Collaborate with company management to support and implement growth strategies
  • Other tasks as assigned by management.

Qualifications:

  • A minimum of three years’ successful management experience, within the construction industry preferred.
  • Excellent organizational skills.
  • Demonstrated ability in providing excellent service to both internal and external customers through effective communication
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
  • High school diploma or equivalent.

Job Type: Full-time

Work Environment/Physical Demands:

  • Many working hours are spent sitting down and working on a computer but managing by walking around is a must. This includes interaction in/on compact equipment requiring the ability to occasionally climb, stand, bend and crouch.
  • Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.
  • Answering the phone and speaking with customers and employees.
  • The noise level in the work environment is usually moderate, proximity to the service bays can result in brief periods of loud noise.

Benefits:

  • Health, Dental, Vision, Life & Disability Policies
  • 401K Plan with Company Match
  • Company supported Health Savings accounts
  • Paid Holidays & Vacation

Pre-Employment drug screens, background screening & proof of employment eligibility (E-Verify) are required for any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.

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