Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 214 days ago

Director, Loyalty Solutions

Bond Brand Loyalty27 open roles

Pay
$136,330 – $167,217 a year
Where
Recruitment: Remote, Canada
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDirector, Loyalty SolutionsBond Brand Loyalty · Recruitment: Remote, Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Bond Brand Loyalty's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Bond Brand Loyalty postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 214 days ago

Bond Brand Loyalty median: 2 days open

The posting

Job description

This posting is intended to support ongoing talent pipeline development and does not necessarily represent an immediate vacancy. We welcome applications from qualified candidates and may contact you to learn more about your experience and discuss potential future opportunities, even if no immediate opening is available. Thank you for your interest in joining Bond!

At Bond we design, build, and manage creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger customer loyalty to their brands. That can take us in some amazing directions, and as a Director, Loyalty Solutions, you’ll have your hands on the wheel as we drive the future of loyalty and customer-centric experiences.

As we continue to scale, we are seeking a dynamic and experienced individual to join our team and play a pivotal role in shaping the future of customer engagement solutions.

Internal title: Director, Strategic Advisory

The Director, Loyalty Solutions will lead complex loyalty and customer engagement strategy engagements, serve as a senior advisory to clients, and act as a growth catalyst – leaning on your expertise to identify expanded areas for solutioning support. This role is designed for a proven loyalty expert with deep strategy and financial expertise who can balance execution excellence across multiple clients

If you are a strategic leader with a passion for loyalty consulting and a proven ability to drive innovative customer engagement strategies across industries, we invite you to apply for this exciting opportunity. Join us at Bond to help shape the future of loyalty programs and delivery lasting impact for our clients.

Requirements:

  • Proven expertise in loyalty strategy, program design, program optimization, loyalty financial modeling, including P&L development and business casing
  • Deep experience leading complex, multi-workstream engagements with senior stakeholders
  • Demonstrated ability to identify, shape, and convert growth opportunities
  • High credibility with clients, confident leading C-suite discussions and influencing executive decision making
  • Strong communicator with the ability to synthesize complexity into clear, compelling narratives

Education and Experience:

  • Bachelor's degree required; Master's degree preferred.
  • 8+years of loyalty program experience, with significant leadership responsibility in customer engagement, customer growth, or related strategy domains
  • Demonstrated success creating loyalty strategies and financial solutions across multiple industries

Financial Acumen

  • Own the strategic and commercial design of loyalty programs, spanning proposition, mechanics, operating model and financial architecture, to ensure solutions deliver compelling customer value and a defensible path to profitable growth
  • Serve as a trusted advisor to C-suite and senior executive stakeholders, bringing strong financial acumen and strategic judgment to complex loyalty decisions and translating analysis into clear, compelling investment recommendations
  • Set the standard for loyalty financial strategy and business casing, including P&L development, program economics, investment modeling and scenario analysis, with the ability to confidently challenge assumptions and defend recommendations with Finance leaders
  • Evolve loyalty methodologies, frameworks and solutions through leading-edge program design and industry perspectives, strengthening our capabilities and ensuring our approach remains differentiated, rigorous and commercially relevant

Strategic Delivery Leadership

  • Lead end-to-end delivery of complex loyalty and customer engagement strategy engagements across B2C and B2C contexts, and across many sectors
  • Design and oversee loyalty program strategies, value propositions, mechanics, operational models, and CFO-ready financial models that balance customer impact with commercial viability
  • Bring a strong point of view on evolving market dynamics and customer behaviour into solution design, ensuring strategies remain relevant, differentiated, and future ready
  • Translate shifts in customer expectation, economic conditions, and competitive landscapes into creative loyalty solutioning that balances innovation with feasibility
  • Apply deep understanding of loyalty data analytics and customer intelligence to inform strategy that drives measurable change
  • Act as a bridge between data, strategy, and technology ensuring creative solutioning is matched with real-world deliverability.

Client Leadership & Advisory

  • Build and maintain trusted senior client relationships, acting as a strategic advisor on loyalty drivers, transformation, and customer growth
  • Lead senior stakeholder and C-suite conversations, translating complex strategy, financial, and operational considerations into clear, actionable recommendations
  • Guide clients through ambiguity, aligning loyalty strategy to broader business, brand, and customer objectives

Subject Matter Expertise & Thought Leadership:

  • Represent as a recognized loyalty strategy SME across sectors, brining informed perspectives on loyalty evolution, financial trade-offs, and emerging trends
  • Stay ahead of market dynamics, customer behaviour shifts, and loyalty innovation to continuously elevate client recommendations
  • Contribute to POVs, and market-facing content in partnership with Marketing and Practice Leadership

Team Development:

  • Provide leadership, mentorship, and coaching to project teams, fostering strong delivery standards, a supportive environment, and professional growth
  • Foster a collaborative, high performing culture aligned to both delivery excellence and growth ambition.

Job benefits

Compensation: The expected base salary compensation for this role is $136,330.40 - $167,217.20 CAD annually.

Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process. We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.

Vacancy Type: This posting is for a newly created vacancy within Bond.

The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.

At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected:

Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.

Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.

Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family — all available from your first day.

Future-focused: Retirement planning assistance with company matching.

Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.

Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Bond Brand Loyalty's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Bond Brand Loyalty's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Bond Brand Loyalty's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.