Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 46 days agoWe saw it 92 min after it went up

Head of IT | Head Office

Boosta40 open roles

Where
Kyiv, Ukraine; Lviv, Ukraine; Remote, Ukraine; Warsaw, Poland
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHead of IT | Head OfficeBoosta · Kyiv, Ukraine; Lviv, Ukraine; Remote, Ukraine; Warsaw, Poland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boosta's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. Boosta postings stay open a median of 29 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 46 days ago

Boosta median: 29 days open

The posting

Hi!

We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.

We are looking for a Head of IT who will own and develop our internal IT function.

The main goal is to turn IT, Jira and InfoSec from separate service teams into one well-managed internal IT service: with clear ownership, transparent SLA, proper prioritization, business-value validation, security governance and continuous improvement.

What you will do:

IT Service Delivery / HelpDesk

  • Own HelpDesk service quality and SLA.
  • Identify recurring issues and solve root causes.
  • Improve onboarding, offboarding, equipment, access and support processes.
  • Develop automation and self-service.

Jira Platform

  • Own Jira as an internal process platform, not just a task tracker.
  • Validate Jira requests through business value, owner, impact and cost of complexity.
  • Help business and infrastructure teams design scalable processes in Jira.

InfoSec Operations

  • Ensure execution of the InfoSec roadmap.
  • Own access management governance together with relevant teams.
  • Oversee access reviews, offboarding controls, MDM and other security controls.
  • Track vulnerability remediation and security action items.

Management & Governance

  • Build one operating model for HelpDesk, Jira and InfoSec.
  • Define and manage priorities across teams.
  • Build clear roadmaps and regular reporting.
  • Manage team performance and development.
  • Improve cost efficiency, license utilization and operational effectiveness.
  • Partner with business units and infrastructure teams proactively.

What we expect from you:

  • Experience managing IT operations, HelpDesk, infrastructure or similar technical service teams.
  • Experience with Jira administration or ownership of internal workflow/process platforms.
  • Ability to challenge business requests and validate business value before implementation.
  • Experience with automation or AI tools for internal operations.
  • Understanding of InfoSec operations: access management, security controls, MDM, vulnerability management, audits, security awareness.
  • Strong analytical thinking: metrics, dashboards, service analytics, cost efficiency.
  • Strong service delivery mindset: SLA, ticket flows, service quality, backlog management, prioritization, CSAT.
  • Good communication with business teams, non-technical stakeholders and senior management.
  • Upper-Intermediate English proficiency or higher, both written and spoken.

Nice to have:

  • Experience managing InfoSec directly or working closely with security teams.
  • Experience with DevOps, cloud infrastructure.

Your journey with us:

  • Step 1: Pre-screen.
  • Step 2: Interview.
  • Step 3: Technical interview.
  • Step 4: Final interview.
  • Step 5: Reference check.
  • Step 6: Job Offer!

What we offer:

  • 28 business days of paid off.
  • Flexible hours and the possibility to work remotely.
  • Medical insurance and mental health care.
  • Compensation for courses, trainings.
  • English classes and speaking clubs.
  • Internal library, educational events.
  • Outstanding corporate parties, teambuildings.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Boosta's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boosta's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Boosta's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.