The posting
Purpose of the Position Reporting to the Team Lead, IT Operations, the Coordinator, IT Operations will support the IT team in deploying and supporting technology operations for the head office and store network. The primary mandate will be to plan, coordinate, and ensure the execution of operational IT projects, including store openings, relocations, renovations, and closures, while ensuring compliance with established standards, timelines, and processes. The incumbent will also oversee equipment, vendors, and the department’s various administrative processes. Key Responsibilities
Plan and coordinate all IT activities supporting store openings, relocations, renovations, and special projects; Coordinate vendors responsible for cabling, telecommunications, equipment installation, and specialized services. Follow up on work orders, purchase orders, and service requests. Manage communications with vendors and external partners. Prepare and support the required vendor follow-ups to ensure timelines and deliverables are met; Participate in managing the inventory of IT assets and help maintain accurate, up-to-date data; Assist the IT team with the procurement of technology equipment, including purchase requisitions and purchase orders; Follow up on invoices administratively and participate in the various approval cycles; Support maintenance and replacement activities for technology equipment in stores; Participate in creating documentation for employees, stores, and partners. Ensure the quality, consistency, and currency of documentation. Contribute to any other project or activity related to the IT department.
Your Profile Organization and attention to detail: You enjoy working in a structured way and ensuring compliance with established standards and guidelines. Collaboration and communication: You are comfortable communicating with various internal and external partners and know how to build effective professional relationships. Service and support: Supporting, assisting, and helping teams complete their projects motivates you every day. Autonomy and planning: You are known for your autonomy and your ability to plan and manage multiple priorities effectively. You show initiative and take the necessary steps to keep the files under your responsibility moving forward. Curiosity and interest in technology: You want to expand your knowledge in an environment where technology directly supports the operations of an ever-evolving store network. Requirements
College diploma or equivalent Three years of experience in a similar position Excellent oral and written communication skills in French and English (communication with vendors and partners across Canada and the United States); Strong command of the Microsoft Office suite; Ability to manage multiple priorities simultaneously in a fast-paced environment; Knowledge of IT, technology infrastructure, and network environments is an asset; Knowledge of the retail industry is an asset.
Permanent, full time #IT
